Account Growth Executive
2 weeks ago
About Us
">Mudah.my is a leading online marketplace for buying and selling secondhand items in Malaysia. We are part of the Carousell Group, a multi-category platform for secondhand in Greater Southeast Asia.
Our Culture
">At Mudah.my, we value HEART – Humility, Empathy, Accountability, Relentlessly resourceful, and Teamwork. These values guide our actions and decisions, helping us achieve our mission to make secondhand the first choice.
Job Summary
">We are seeking a skilled Business Developer to join our sales and service team. As a Business Developer, you will be responsible for building and maintaining relationships with our clients, identifying opportunities for growth, and working closely with internal teams to deliver exceptional solutions.
Key Responsibilities
">Client Relationship Management:
Establish and maintain strong client relationships through regular communication and follow-ups.
Act as the primary point of contact for assigned clients, providing tailored solutions to meet their needs.
Account Growth:
Identify and pursue opportunities to expand service offerings and drive revenue growth.
Develop and execute strategic account plans to achieve business objectives.
Reporting and Analysis:
Prepare regular reports on account status, including sales forecasts and financial performance.
Analyze client feedback and data to improve service delivery and client satisfaction.
Customer Service:
Address client queries and concerns promptly and professionally.
Provide exceptional customer service to ensure client satisfaction and retention.
Requirements
">Strong understanding of sales and customer service principles.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving skills.
Ability to work independently and as part of a team.
Those with one year or less experience are welcome to apply.
What We Offer
">We offer a dynamic and supportive work environment that fosters growth and development. If you are passionate about delivering exceptional customer service and driving business growth, we encourage you to apply for this exciting opportunity.
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