Customer Success Associate Lead
4 days ago
At Assent Inc., we are looking for a highly skilled and organized individual to join our team as a CUSTOMER SUCCESS ASSOCIATE. This role will play a vital part in delivering our services to customers, ensuring their success and satisfaction with our products. The ideal candidate should have excellent communication skills, both written and verbal, and the ability to build strong relationships with clients.
The key responsibilities of this position include:
- Developing and maintaining long-term relationships with customers, providing exceptional service and support throughout their journey with our company.
- Managing client relationships and lifetime value, helping them achieve maximum benefits from their subscriptions and growing revenue.
- Overseeing customer health metrics and retention, identifying areas for improvement and implementing strategies to enhance customer satisfaction.
- Participating in strategic planning sessions with customers, including executive-level discussions and program reviews.
In addition to these responsibilities, the successful candidate will possess basic knowledge of project management principles, be proficient in MS Office Suite and Google Applications, and have experience working in technology/SaaS environments. If you are a team player with excellent communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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Customer Success Associate
4 days ago
Penang, Malaysia Assent Inc. Full timeCustomer Success Associate - Korean languageFull-timeRegion: MalaysiaAssent is the leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is...
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Customer Success Associate
2 days ago
Penang, Malaysia Assent Compliance Full timeCompany DescriptionAssent is the leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive...
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Customer Success Manager
2 weeks ago
Penang, Malaysia LSEG (London Stock Exchange Group) Full timeTypically retains or renews business, role is eligible for a sales incentive plan. Drives retention via onboarding, training or related activities. Resolves problems and ensures satisfaction. Drives increased usage and renewals. As a Customer Success Manager, you will be responsible for fostering intimate relationships and being a trusted advisor to our...
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Customer Success Strategist
7 days ago
Penang, Malaysia Plexus Corp. Full timeAbout the Role:We are seeking an experienced Customer Success Strategist to join our team at Plexus Corp. In this role, you will be responsible for developing and executing strategies that drive customer satisfaction and loyalty. You will work closely with cross-functional teams to ensure that customer needs are met and exceeded.Responsibilities...
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Manufacturing Process Lead
1 day ago
Penang, Malaysia EH SUCCESS SOLUTIONS SDN. BHD. Full timeJob Summary:The Production Manager at EH Success Solutions Sdn Bhd is responsible for overseeing the manufacturing process to ensure efficient production of high-quality products that meet customer requirements and industry standards. This role involves managing a team, optimizing production processes, and driving continuous improvement in alignment with...
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Customer Experience Associate
1 day ago
Penang, Malaysia HCLTech Full timeCustomer Experience Associate Job DescriptionWe are seeking a highly skilled Customer Experience Associate to join our team at HCLTech. As a Technical Support Specialist, you will be responsible for providing exceptional customer experiences through technical support services. Your key responsibilities will include providing technical assistance,...
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Multilingual Customer Experience Associate
7 days ago
Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeA challenging opportunity has arisen for a Multilingual Customer Experience Associate to join our growing team. In this role, you will be responsible for delivering exceptional customer experiences through various communication channels.About the RoleThe successful candidate will be responsible for assisting customers in making reservations, responding to...
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Customer Service Associate
7 days ago
Penang, Malaysia Celestica Inc. Full timeAbout the RoleCelestica Inc. is looking for a talented Customer Service Associate to join our team.In this role, you will be responsible for providing top-notch customer support, resolving complex issues, and collaborating with internal teams to drive process improvements.If you're passionate about delivering exceptional customer experiences and have a keen...
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Customer Success Specialist
2 weeks ago
Penang Island, Malaysia Gratitude Inc. Full time**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Technical Japanese language Customer oriented Call Centre skills soft skills COMPUTER SKILL - **About this Opportunity** **Customer Success...
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Customer Success Renewals Specialist
7 days ago
Penang, Malaysia Exabytes Capital Group Full timeWe're a company that is growing rapidly by the day, nurturing and grooming our team to achieve their career dreams. We are constantly on the lookout for exceptionally talented and passionate individuals to join our big family. If you're one who is passionate, hardworking with drive, and wants to advance your career, there's no better home for your potential...
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Customer Success Specialist English
2 weeks ago
Penang, Malaysia Jom Kerja! Full time**Qualifications**: **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. **Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass...
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Associate Consultants
2 weeks ago
Penang, Malaysia Prudential BSN Takaful Berhad Full timeCompany DescriptionEstablished in 2006 through licensing by the Central Bank of Malaysia, Prudential BSN Takaful Berhad (PruBSN) is the leading takaful operator in the country. We provide financial security through a wide range of Family Takaful products, encompassing life and medical protection, savings, education, and corporate solutions, all complying...
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Payment Services Associate
1 day ago
Penang, Malaysia OCBC Bank Full timeJob SummaryWe are seeking a highly motivated and experienced professional to join our team as a Payment Services Associate. The successful candidate will be responsible for providing excellent customer service and ensuring the accurate and efficient processing of remittance transactions.You will work closely with customers and business units to resolve any...
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Customer Relationship and Sales Professional
2 days ago
Penang, Malaysia Prudential AMPri Cleanroom Services Sdn. Bhd. Full timeJob SummaryWe are seeking an experienced Account Manager - Cleanroom Solutions to join our team at Prudential AMPri Cleanroom Services Sdn. Bhd.About the CompanyPrudential AMPri Cleanroom Services Sdn. Bhd. is a leading provider of cleanroom contamination control solutions. Our company is committed to providing exceptional service to clients in industries...
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Global SCM Lead
4 days ago
Penang, Malaysia Celestica Inc. Full timeAbout the RoleWe are seeking a highly experienced Supply Chain Manager to lead our Thailand site's corporate SCM interface with a significant customer.The successful candidate will have seven+ years of experience in supply chain management, procurement, and inventory control. They will be responsible for ensuring timely and accurate purchase, movement, and...
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Business Growth Associate
1 day ago
Penang, Malaysia TP Full timeWe are excited to announce that TP is hiring a Business Growth Associate to join its team.About the RoleThis role is ideal for a motivated and results-driven individual who is passionate about driving business growth.The successful candidate will be responsible for:Developing and implementing strategies to drive business growth.Collaborating with...
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Accounting Associate
1 week ago
Penang, Malaysia KAMC (PENANG) SDN BHD Full timeCompany DescriptionKAMC (Penang) is a trusted provider of business services, specializing in company incorporation, tax filing,accounting and audit solutions. We cater to both local and international clients, offering tailored, transparent and efficient support to simplify compliance and drive business success. With expert guidance, multilingual support and...
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Production Operations Manager
1 day ago
Penang, Malaysia EH SUCCESS SOLUTIONS SDN. BHD. Full timeCompany Overview:EH Success Solutions Sdn Bhd is a leading manufacturing company that prioritizes efficiency and quality in its production processes. We are seeking an experienced Production Manager to oversee the manufacturing process, ensuring timely delivery of high-quality products while adhering to industry standards.Key Responsibilities:Plan and manage...
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Contract Associate, Business Development
1 week ago
Penang, Malaysia GREAT EASTERN Full timeContract Associate, Business Development (Penang, Johor, Sabah and Sarawak)As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurers for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and...
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Efficiency Improvement Specialist
1 day ago
Penang, Malaysia EH SUCCESS SOLUTIONS SDN. BHD. Full timeRole Overview:We are seeking a highly skilled Production Manager to join our team at EH Success Solutions Sdn Bhd. As a key member of our production team, you will be responsible for planning, organizing, and controlling production activities to ensure timely delivery of high-quality products that meet customer requirements and industry standards.Key...