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Key Account Development Manager

2 weeks ago

Klang, Selangor, Malaysia Zuellig Pharma Full time

Welcome to Zuellig Pharma

We're a leading healthcare solutions company in Asia, dedicated to making healthcare more accessible to our communities. With a rich history spanning over a century, we've grown into a multibillion-dollar business with a presence in 17 markets and over 12,000 employees.

Our mission is to harness our expertise in distribution, digital, and commercial services to bridge the gap in healthcare accessibility across Asia.

About the Role

This position supports the Manager, Client Key Account Management in developing and maintaining strategic Key Account plans for key clients, driving win-win collaborations and engagements in the market.

Main Responsibilities

  • Develop and maintain close working relationships with internal and external stakeholders to ensure smooth communication, development, and follow-up of all clients and inventory-related matters.
  • Review business plans in coordination with clients to achieve overall business objectives and profitability.
  • Take ownership of monitoring and controlling stockholding and inventory transactions for all clients, including stock write-offs.
  • Address inventory issues promptly and professionally, providing excellent service to clients.
  • Provide timely and accurate reports to clients, meeting their information needs.
  • Communicate departmental updates, challenges, and successes to the Manager, Client Key Account Management, fostering transparency and cooperation.
  • Participate in cross-functional meetings and projects, contributing to the company's growth and innovation.
  • Stay updated on clients' industries, businesses, and products, demonstrating expertise in these areas.
  • Effectively utilize the company's digital tools and support services to enhance client experiences.

Required Qualifications

To succeed in this role, you should have:

Essential Requirements

  • A Bachelor's degree in a relevant field.
  • At least one year of work experience.

Bonus Points

  • Knowledge of customer service principles or client-facing experience.

We believe in creating an inclusive environment where our employees feel valued, respected, and empowered to grow. Our commitment to diversity, equity, and inclusion ensures that every individual thrives in our organization.

As a leading healthcare solutions provider, we offer comprehensive training and development opportunities to help you reach your full potential. Balance your work and personal life while pursuing your career goals with our supportive Total Rewards program.