Customer Experience Specialist
3 days ago
Responsibilities
- Lead and manage the F&B service team to achieve exceptional customer satisfaction.
- Develop and implement effective strategies to drive sales growth and improve profitability.
- Collaborate with other departments to ensure seamless operations and maintain a positive working environment.
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Sales Development Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Sdn Bhd Full timeSales Development Specialist RequiredWe are looking for a results-driven individual to join our sales team as a Sales Development Specialist. In this role, you will be responsible for conducting outbound calls to potential customers, managing a portfolio of accounts, and developing positive relationships with clients.
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Customer Experience Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Isentia Full timeCustomer Experience Specialists work as part of the broader Customer Experience Team tasked with providing best in class service to our clients. The role involves providing Admin & Relevance Support to both clients and AMT, which can include: working on client briefs, building search queries in Legacy, iSAMS, or Pulsar Platforms, investigating issues...
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Customer Experience Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Geniebook Full timeKey ResponsibilitiesThe Learning Advisor Manager will be responsible for the following key areas:Managing the Customer Success Specialists to achieve monetisation results of existing customersLeading the whole Customer Success team to achieve user activity rate and renewal ARRBuilding a strong and target-oriented team with excellent customer services and...
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Telemarketing Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Sdn Bhd Full timeAs a senior telemarketing specialist, you'll be serving the regional telemarketing requirements for one of the top ASEAN Google Partners, focusing on spreading awareness on digital transformations and specializing in three main areas – Artificial Intelligence, Machine Learning and Cloud Infrastructure. Your role is crucial in driving sales efforts by...
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Customer Experience Director
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeJoin Our Retail Team as a Store Performance Specialist at BusinesslistAbout the RoleWe are seeking a highly skilled and motivated Store Performance Specialist to join our retail operations team at Businesslist. As a key member of our team, you will be responsible for driving sales growth, improving store performance, and fostering a positive work...
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Customer Experience Strategist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia AI Rudder Full timeAbout AI RudderAI Rudder is a leader in AI-powered customer experience solutions. Our mission is to empower businesses to deliver exceptional customer experiences by leveraging the power of AI voice automation.You will be an expert in translating and aligning our products to maximize customer ROI on value. You will also lead the identification of...
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Customer Experience Advocate
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full timeAbout the RoleWe are seeking an Accommodation Service Specialist to join our team in Kuala Lumpur, Malaysia. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences while ensuring that candidates with approved accommodations receive the support they need.You will work directly with candidates to...
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Ride-Hailing Customer Experience Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BOLT Full timeThe ideal candidate for this role will possess excellent communication skills, both written and verbal, in Malay, Mandarin, and English. As a Customer Support Specialist, you will be responsible for resolving customer complaints and providing assistance via various communication channels.Key Responsibilities:Addressing customer inquiries and concerns in a...
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Senior Customer Experience Leader
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Touch 'n Go Group Full timeAbout UsAt Touch 'n Go Group, we strive to revolutionize the fintech industry by paving the way to a cashless society. Our goal is to empower our customers to make informed decisions about their financial lives.Job Description:We are looking for a seasoned Fintech Team Lead to join our team. As a key member of our organization, you will be responsible for...
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Customer Experience Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Isentia Full timeAs a Client Support Expert at Isentia, you will be part of the broader Customer Experience Team tasked with providing best-in-class service to our clients. The role involves delivering exceptional support and ensuring that clients receive tailored solutions that meet their needs.Key ResponsibilitiesDeliver customer service and support to Isentia...
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Customer Experience Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia eBay Full timeAt eBay, we're committed to delivering exceptional customer experiences. Our platform empowers millions of buyers and sellers in over 190 markets worldwide.Key ResponsibilitiesWe partner with customers to resolve queries and escalations across all lines of business, ensuring they feel great about their experience on our site.We engage with customers via...
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Customer Experience Advocate
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lendela Pte. Ltd. Full timeAbout Our CompanyLendela Pte. Ltd. is a fintech pioneer dedicated to simplifying financing and increasing access to financial services. Founded in 2018, we've experienced rapid growth and expansion.Simplifying FinancingWe've developed a platform that matches borrowers with personalised loan options through a seamless application process. This empowers...
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Customer Experience Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sangfor Technologies Full timeSangfor Technologies seeks a highly skilled Customer Success Manager to join our team in Federal Territory of Kuala Lumpur, Malaysia.Job Description:Identify opportunities for renewal and growth with existing customers, following up through various channels to convert these into successful projects.Analyze the reasons behind lost customers and provide...
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Customer Experience Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia American Express Full timeDelivering Exceptional Customer ExperiencesWe're committed to providing world-class support to our merchants. As a valued member of our team, you'll have the opportunity to make a real difference in their lives.About the Role:You'll be responsible for ensuring the highest level of customer satisfaction, responding promptly to inquiries, and resolving issues...
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Banking Customer Experience Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia CIMB Full timeAbout the RoleWe are seeking a seasoned banking professional to join our team as a Deposit Product Specialist. The successful candidate will be responsible for developing and executing strategies that drive CASA portfolio growth, enhancing customer experience, and increasing deposit volumes.ResponsibilitiesStrategic Planning: Develop and execute...
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Customer Experience Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Love, Bonito Full timeAbout UsLove, Bonito is a digital-first company empowering the everyday Asian woman through style and self-confidence.We are a leading direct-to-consumer womenswear brand with an omni-channel presence across Indonesia and Malaysia.We strive to be the most thoughtful brand globally for the Asian female consumer.Main Responsibilities:Create excitement in...
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Customer Experience Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Global Blue Full timeWe are seeking a highly skilled and dedicated Customer Care & Implementation Officer to join our team at Global Blue. The successful candidate will be responsible for providing exceptional customer service to our merchant network, ensuring seamless implementation and support throughout their partnership with us.Main duties and responsibilities...
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Customer Experience Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ATech Solution Full timeCustomer Service Officer (Cantonese Speaking)A career opportunity at ATech Solution MalaysiaWe are a leading provider of software development and web application services, dedicated to delivering innovative technology solutions that drive business growth worldwide.Job Description:To provide exceptional customer care services to our valued clients with a high...
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Customer Experience Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full timeCompany OverviewBybit is a leading cryptocurrency derivatives exchange that aims to provide traders with a secure, transparent, and efficient trading environment.We are committed to delivering exceptional customer service and building strong relationships with our users.
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Adobe Experience Platform Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Appnovation Full timeAbout the RoleWe are looking for an experienced Adobe Experience Platform Specialist to join our team at Appnovation. As an Adobe Experience Platform Specialist, you will be responsible for designing and implementing innovative solutions using Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO).**Key Responsibilities**Work closely with clients...