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Leasing Operations Specialist
2 weeks ago
This role will be based in a prominent retail mall, focusing on the administration of leasing agreements.
Key Responsibilities:
- Prepare and submit various documents for new leasing, including instruction letters to lawyers, recalculating agreements as necessary, and photocopying relevant documents.
- Draft lawyer's replies and return signed Tenancy Agreements to the legal representative.
- Stamp, photocopy, and file the Tenancy Agreements.
- Develop standard renewal/extension letters for Tenancy Agreements, obtain signatures from tenants, and send monthly Notice of Demand (NOD) letters.
- Access the MRI system to monitor tenant sales and tenancy details.
- Prepare closure letters for tenants once approved by management.
- Handle communication with tenants, contractors, and others, resolving conflicts and issues when necessary.
- Responsible for answering inquiries and chasing outstanding payments from tenants.
- Organize and file various tenant-related documents such as the Letter of Offer, Tenancy Agreements, renewal agreements, NOD letters, closure letters, and sales turnover forms.
- Liaise with contractors for work permits and insurances.
- Collaborate with operations, marketing, and finance teams to address tenant-related matters, such as maintenance issues, promotional activities, or billing matters.
- Perform any other related duties/tasks assigned by Executives/Manager.
Qualifications:
- Possess a minimum of a Certificate in Marketing, Retailing, or equivalent.
- Good command of English is highly advantageous.
- Computer literate in Microsoft Office Applications.
- A team player and able to work independently under minimum supervision.
- Applicants with 2 years' experience in Retail Leasing, Property Management, or a related field are preferred.
- Fresh graduates are encouraged to apply.