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Customer Service Professional

2 weeks ago

Penang, Malaysia Bitdeer Group Full time
Key Responsibilities:
  • User Management: Respond to customer inquiries on various platforms, efficiently resolve issues, and improve user satisfaction.
  • KYC Management: Process user KYC work orders, stay updated on compliance policies, and ensure timely resolution of customer requests.
  • Product Management: Assist with sales-related tasks, including product listing, inventory management, and creating product links for major clients.