Customer Support Specialist Japanese Speaking
4 days ago
This position requires a highly skilled and motivated individual to provide top-notch customer support to our clients. The successful candidate will possess excellent communication skills, be proficient in Japanese and English, and have a strong passion for helping others.
Main Responsibilities:- Provide customer support via phone, email, or chat, responding to queries and concerns in a timely and professional manner.
- Work collaboratively with colleagues to resolve customer issues and improve overall customer satisfaction.
- Develop and maintain knowledge of company products and services to effectively assist customers.
- Identify opportunities to upsell or cross-sell relevant products and services to customers.
To excel in this role, you should have:
- Strong communication skills in Japanese and English.
- Excellent problem-solving skills to resolve customer issues efficiently.
- Proficiency in CRM software and Microsoft Office applications.
MindPec Solutions is a dynamic and innovative company that offers a range of business consulting and outsourcing services. We prioritize delivering exceptional customer experiences and value-added solutions to our clients.
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Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full timeWe are seeking a highly skilled Japanese Speaking Customer Support Specialist to join our team at MindPec Solutions.This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and communication skills in the Japanese language.The ideal candidate will have excellent interpersonal skills, be able to work well...
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