Senior Manager, Service Delivery Excellence

About This OpportunityWe are looking for an experienced leader to join our team as a Senior Manager, Cloud Operations at AIA Digital+. The successful candidate will have a solid track record of managing performance and talent development of direct reports and a strong understanding of public cloud implementation, workload migration, and operational support...

Role Overview:AIA Digital+ is seeking an exceptional Senior Manager, Service Management to join our team. In this role, you will be responsible for overseeing the service management function, ensuring the delivery of high-quality services across our digital platforms.Key Responsibilities:Incident Management: Manage incidents from identification to closure,...

Key ResponsibilitiesThe Senior Manager - Supply Chain Management will be responsible for:Leading the procurement team in implementing effective processes and procedures.Establishing and maintaining relationships with suppliers and subcontractors.Managing the Company Procurement Plan and ensuring timely delivery of materials and services.Identifying...

Airwallex is dedicated to empowering businesses globally through our unified payments and financial platform. Our innovative approach combines proprietary infrastructure and software to enable over 100,000 companies worldwide to manage everything from business accounts, payments, and treasury to embedded finance at a global scale.We have a diverse team of...

Job Description:The Regional Service Delivery Lead is responsible for ensuring the delivery of DTX Services within their respective area. This role involves supporting the execution of projects in close alignment with the Solution Design & Implementation team and overseeing a team of Site Specialists.Key Responsibilities:Ensure the delivery of DTX Services...

Senior Leader - Product Experience ZALORA Group is seeking a talented Senior Leader to lead our product support function. As a Product Support Senior Manager, you will be responsible for building and managing a high-performing team, driving process improvements, and delivering exceptional customer experiences. About ZALORA Group ZALORA Group is a leading...

About the Job:\This is an exciting opportunity to join our team as an IT Services Delivery Specialist, focusing on key stakeholder management and client relationship building. Your primary responsibility will be to manage key senior stakeholders within our group, including delivering presentations to them.Develop and implement strategies to increase revenue...

Job Description:We're seeking an experienced professional to join our team as a Delivery Enablement Manager.Your Key Accountabilities:Project Governance:Deliver Project Management Officer (PMO) services to Projects/ Programmes/ Value Streams/ Markets/ Regions, ensuring Group central tools are set up according to Group standards and methodologies.Monitor...

What You Will Do:You will be responsible for leading the HR Shared Services Centre organization, ensuring the delivery of all HR administration-related transactions to high standards of customer satisfaction.You will also manage the performance and development of the HRSSC team, building a strong, capable team that delivers excellence in administering...

At SCIENTE, we seek a highly skilled and experienced Technical Team Lead to lead our ServiceNow team.Key ResponsibilitiesThe successful candidate will be responsible for providing expertise in platform configuration, integration, and ensuring the successful delivery of ServiceNow projects.Evaluate current processes and define future-state processes, working...

Direct message the job poster from Avensys ConsultingSr IT Recruiter - APAC (Singapore, Malaysia, South Korea, Japan, Thailand, and Philippines)Avensys is a reputed global IT professional services company headquartered in Singapore. Our services include enterprise solution consulting, business intelligence, business process automation, and managed services....

Fragomen is a global leader in immigration law and policy. We are seeking an Operational Excellence Manager to join our team in Malaysia.About the Role:This is a critical position that will drive operational excellence in establishing a Shared Services Operation in Malaysia. The Fragomen global business services team has a pivotal role in driving operational...

Manager, Excellence – Customer Experience & Quality Assurance (Hospitality Operations)The Customer Excellence Manager will report to the Associate Director of Excellence – Customer Experience & Quality Assurance, supporting and overseeing operational quality assurance and customer experience initiatives across business units globally. The role is...

About the OpportunityWe are seeking a highly skilled and experienced HR Service Delivery Manager to join our team in the Asia Pacific region. As the Head of Human Resources Shared Services, you will be responsible for delivering exceptional HR services and products across the APAC region.The ideal candidate will have a strong background in HR operations,...

Key Responsibilities:Overall accountable and responsible for delivery of testing services.Engage with various client's testing service providers to ensure testing services meet the banks' objectives and demand.As a Senior Test Manager, you will be working closely with cross-functional teams to deliver testing services that meet the needs of our clients. You...

About This RoleWe're on a mission to revolutionize the retail and F&B industry with our cutting-edge technology solutions. As a Customer Service Manager at EPOS Global Solutions Sdn Bhd, you'll play a critical role in ensuring exceptional customer experiences and driving continuous improvement in customer satisfaction and service efficiency.Key...

cbs Malaysia and India is the subsidiary of cbs, a leading international consultancy headquartered in Heidelberg, Germany. We deliver high-end quality consulting and technology services to large industrial corporations that run SAP. Currently we are looking for AMS-SAP Service Delivery Manager to join as part of our team.Position: SAP Service Delivery...

AIA Digital+ is a leading innovation hub dedicated to empowering AIA to achieve its Purpose. We are seeking a Digital Transformation Consultant to join our team and play an active role in shaping a better tomorrow.Your primary responsibility will be to meet with business stakeholders to understand new requests and communicate high-level requirements to...

About Capco,Capco, a global business and technology consultancy dedicated solely to the financial services industry. Our professionals combine innovative thinking with our unrivalled first-hand industry knowledge to offer our clients consulting expertise, complex technology and package integration, and managed services to move their organizations...

We are seeking a highly skilled and strategic individual to join our team as Senior Manager of Operational Excellence. As a key member of our Global Business Service (GBS) Centre, you will be responsible for overseeing and optimizing the operational support functions of our organization.About the OpportunityThe successful candidate will have a proven track...