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Enterprise Account Manager

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia U Mobile Full time
Company Overview

We are a passionate and innovative telecommunications company that values trust, teamwork, and fun. Our mission is to provide exceptional service and quality products to our customers.

Job Description

The Key Account Manager will be responsible for managing and supporting resellers by geographical area while handling corporate customer accounts, including Berjaya Group and VIPs. This role requires strong communication and negotiation skills to drive corporate line registrations and revenue growth through direct enterprise engagement, networking, and tactical campaigns.

  • Manage and support resellers by geographical area while handling corporate customer accounts, including Berjaya Group and VIPs.
  • Drive corporate line registrations and revenue growth through direct enterprise engagement, networking, and tactical campaigns.
  • Address and resolve billing issues, service interruptions, and customer concerns, ensuring timely response and resolution.
  • Assist in tracking and managing outstanding payments for enterprise customers to maintain healthy account status.
  • Handle customer communications regarding product launches, tactical programs, account matters, and special service requests while supporting sales administration tasks as needed.
About You
  • Minimum Diploma or Higher Diploma, preferably Bachelor of Degree holder.
  • Minimum 2 years working experience in Telco Enterprise Sales.
  • Preferably candidate with existing customer database.