Digital Business Strategist

2 days ago


Klang, Selangor, Malaysia Synergy XYZ Full time

About Synergy XYZ:

We are an AI-driven creative marketing agency that blends advanced technology with innovative marketing strategies. Our fast-paced environment leverages data-driven insights and creativity to deliver impactful solutions. We seek an experienced Marketing Strategist to strategically pitch workable, effective integrated marketing solutions that enhance our clients' brand and drive growth.

Key Responsibilities:

  • Understand client requirements, target objectives, and prepare proposals and pitching presentations to onboard new clients.
  • Collaborate with the E-Commerce team to provide clear business insights on planning 360 E-Commerce strategies for clients according to their objectives:
    • Listing optimization
    • Pricing strategy
    • Marketing activities strategy
    • Sales channels & platforms strategy
    • E-commerce marketing roadmaps
    • KPI forecasting for each activity
  • Support the operation of the E-Commerce platform when needed, including:
    • Submitting / setting up campaigns and promotions
    • Updating posts, banners, and design, updating or editing product information
    • Monitoring campaigns and promotions to ensure they run smoothly and free from errors
    • Inventory forecasting & management
    • Responding to customers' queries & solving customers' issues
    • Providing feedback on reviews
    • Developing FAQs
    • Sending broadcast messages
    • Processing and preparing E-Commerce orders' documents for packers to perform fulfillment
  • Reviewing content direction prepared by the E-Commerce team before proceeding to content creation.
  • Reviewing and commenting on media strategy planned by the Media Team to generate effective media buy performance.
  • Liaising with clients to update on E-Commerce performance and proposing new ideas to improve client business.
  • Working closely with the Tech Team on IT-related projects, such as E-Commerce websites or system development.
  • Working closely with Sales, Marketing, Production, and related departments to shape planning and strategy for client business.
  • Leading and monitoring the team to ensure tasks are on track and completed according to SOP and achieve KPI set.
  • Preparing a team performance report for employee evaluation.
  • Liaising with Analytics Specialists to identify how competitors are performing in the market.
  • Working with the Data Analytics and E-Commerce team members to prepare reports on E-Commerce and marketing campaign performance.
  • Studying and understanding E-Commerce reports to identify marketing effectiveness and propose activities to improve overall performance for upcoming months.

Seniority Level: Mid-Senior level

Employment Type: Full-time

Job Function: Business Development, Marketing, and Strategy/Planning

Industries: Marketing Services, Technology, Information and Media, and Business Consulting and Services



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