Operations and Guest Experience Lead

Our ideal candidate is a Guest Experience Ambassador who will be responsible for delivering exceptional customer service to our guests. This role involves coordinating with various departments to meet guest requests and ensuring that they have a positive experience from check-in to check-out.Daily tasks include:Assisting with food and beverage...

About the RoleNirvana Asia is seeking a Resort Team Member - Guest Services to join our team. As a Host/Hospitality Associate, you will play a key role in delivering exceptional guest service and creating a memorable experience for our guests.Your main responsibilities will include processing operational needs, addressing guest requests, completing reports,...

Key ResponsibilitiesDeliver exceptional customer service by providing attentive and personalized support to all club lounge guests.Manage day-to-day operations of the lounge, including food and beverage service, cleanliness, and guest interaction.Train and lead the team to maintain high standards of service and quality.Collaborate with departments to cater...

About UsWe are a dynamic and innovative company that operates premium airport lounges, restaurants, and other hospitality services around the world. Our vision is to deliver exceptional experiences to our guests, and we are committed to excellence in every aspect of our operations.The ideal candidate will have a strong background in quality management,...

BID Operations is seeking a highly organized and detail-oriented individual to fill the role of Sales Operations Associate.Responsibilities:The Sales Operations Associate will be responsible for managing sales-related documents, organizing leads data, and providing support to sales teams. This includes implementing checklists and standard operating...

BID Operations is seeking a highly organized and detail-oriented Sales Operations Associate to join our team.Key Responsibilities:Documentation Management:Manage and organize sales-related documents, ensuring they are easily accessible and stored correctly.Implement checklists and standard operating procedures to maintain operational efficiency.Regularly...

BID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia3 days ago Be among the first 25 applicantsThe role requires a high level of attention to detail and problem-solving skills. The individual will be expected to provide efficient and proactive support to ensure smooth operations, maintain communication with internal teams, and handle...

Key ResponsibilitiesSupervise, train, and motivate a team to uphold the highest standards of guest service.Manage lounge operations, including reservations, event setup, guest flow, and seating arrangements.Ensure smooth inventory management, stock control, and supplier coordination to maintain operational efficiency.Provide a high level of discretion and...

Role OverviewThe Guest Experience Manager is responsible for creating memorable and personalized experiences for guests through engagement and training of the team. The role involves inspiring staff to deliver outstanding service and foster a hosting culture.

We are committed to delivering exceptional Asian hospitality to our guests at Shangri-La Hotels and Resorts. As a key member of our Sales and Marketing team, the Customer Sales Executive plays a crucial role in ensuring seamless communication with our guests.The ideal candidate will possess excellent communication and customer service skills, with a strong...

The Guest Experience Manager ensures seamless service delivery and operations by collaborating with departments and addressing guest feedback promptly to maintain high satisfaction levels.Requirements:Strong interpersonal, communication, and problem-solving skills are essential for this role. Proven hospitality experience in a leadership capacity is also...

Job RequirementsWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Specialist. As a Host/Hospitality Associate, you will be responsible for delivering exceptional guest service and creating a memorable experience for our guests.Your primary responsibilities will include processing operational needs,...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...

BID Operations is a dynamic and growing company seeking a highly organized and detail-oriented individual to fill the role of Sales Operations Associate.Job Summary:The Sales Operations Associate will play a critical role in supporting the sales team by managing sales-related documents, organizing leads data, and providing excellent customer service. This...

We are looking for a motivated and organized individual to fill the role of Sales Operations Associate at BID Operations.Job Description:The Sales Operations Associate will be responsible for managing sales-related documents, organizing leads data, and providing support to sales teams. This includes implementing checklists and standard operating procedures,...

About This RoleWe're looking for a seasoned hospitality professional to lead our hotel operations team.This role involves overseeing daily hotel operations, managing building facilities, and developing strategies to enhance guest experiences and operational efficiency.The ideal candidate will have a proven track record in hotel operations, excellent...

Job SummaryThe Guest Experience Manager plays a pivotal role in delivering exceptional guest experiences by anticipating needs, resolving concerns, and personalizing interactions. This leadership position champions a hosting mindset, fostering guest satisfaction and loyalty.Key Responsibilities:

Manager, Excellence – Customer Experience & Quality Assurance (Hospitality Operations)The Customer Excellence Manager will report to the Associate Director of Excellence – Customer Experience & Quality Assurance, supporting and overseeing operational quality assurance and customer experience initiatives across business units globally. The role is...

Job DescriptionCIMB is seeking a highly motivated Team Lead, Cash Client Service to lead our cash management operations and drive business growth through innovative strategies and solutions.Key ResponsibilitiesLead a team of customer service representatives to provide exceptional support and resolve complex issues efficiently.Develop and implement business...

Job OverviewAdd expected salary to your profile for insights.A passionate leader with a flair for operational excellence and guest satisfaction is required to oversee daily hotel operations, ensuring high service standards are met.This role involves collaborating with department heads to deliver exceptional guest experiences, managing building facilities and...