Guest Experience Specialist

We seek an experienced hotel operations professional with a passion for delivering exceptional guest experiences and driving business growth.This role involves leading a team of skilled professionals, developing strategies to enhance operational efficiency, and working closely with department heads to ensure seamless execution of hotel operations.The ideal...

Job RequirementsWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Specialist. As a Host/Hospitality Associate, you will be responsible for delivering exceptional guest service and creating a memorable experience for our guests.Your primary responsibilities will include processing operational needs,...

We are committed to delivering exceptional Asian hospitality to our guests at Shangri-La Hotels and Resorts. As a key member of our Sales and Marketing team, the Customer Sales Executive plays a crucial role in ensuring seamless communication with our guests.The ideal candidate will possess excellent communication and customer service skills, with a strong...

The Guest Experience Manager ensures seamless service delivery and operations by collaborating with departments and addressing guest feedback promptly to maintain high satisfaction levels.Requirements:Strong interpersonal, communication, and problem-solving skills are essential for this role. Proven hospitality experience in a leadership capacity is also...

Job SummaryThe Guest Experience Manager plays a pivotal role in delivering exceptional guest experiences by anticipating needs, resolving concerns, and personalizing interactions. This leadership position champions a hosting mindset, fostering guest satisfaction and loyalty.Key Responsibilities:

About UsThe Hyatt Group is dedicated to delivering exceptional experiences for our guests and colleagues.Why Join Us?We offer competitive salaries and benefits, including opportunities for growth and development.Job RoleThis role involves conducting cleaning duties in assigned public areas, maintaining high standards of cleanliness and guest satisfaction,...

Key ResponsibilitiesSupervise, train, and motivate a team to uphold the highest standards of guest service.Manage lounge operations, including reservations, event setup, guest flow, and seating arrangements.Ensure smooth inventory management, stock control, and supplier coordination to maintain operational efficiency.Provide a high level of discretion and...

Front Office Supervisor Job DescriptionThis role is responsible for assisting with the efficient operation of the front office department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest, and owner expectations.The successful candidate will be responsible for assisting the Front Office Manager /...

Creating Memorable Guest ExperiencesWe are looking for a highly motivated and organized individual to join our team as a Customer Sales Executive. In this role, you will be responsible for handling guest reservations, providing exceptional customer service, and driving revenue growth.Responsibilities:Handle guest reservations with efficiency and...

Role OverviewThe Guest Experience Manager is responsible for creating memorable and personalized experiences for guests through engagement and training of the team. The role involves inspiring staff to deliver outstanding service and foster a hosting culture.

As a key representative of Shangri-La Group, the Guest Service Agent plays a vital role in delivering exceptional Asian hospitality to discerning travelers.The ideal candidate will possess excellent communication and interpersonal skills, ensuring seamless interactions with guests at all times.We are looking for a dynamic and multi-skilled individual who can...

Job OverviewWe are seeking a skilled Customer Experience Specialist to join our team at ENGINEERINGUK. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesSupport Channel Strategy and ExecutionKey Project / Activation ManagementStock / PIPO...

About the RoleWe are looking for an experienced Adobe Experience Platform Specialist to join our team at Appnovation. As an Adobe Experience Platform Specialist, you will be responsible for designing and implementing innovative solutions using Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO).**Key Responsibilities**Work closely with clients...

Isentia Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaCustomer Experience SpecialistCustomer Experience Specialists work as part of the broader Customer Experience Team tasked with providing best in class service to our clients. The role involves providing Admin & Relevance Support to both clients and AMT, which can include: working on client...

Manager, Excellence – Customer Experience & Quality Assurance (Hospitality Operations)The Customer Excellence Manager will report to the Associate Director of Excellence – Customer Experience & Quality Assurance, supporting and overseeing operational quality assurance and customer experience initiatives across business units globally. The role is...

Job Title: CRM SpecialistWe are seeking a CRM Specialist to develop and implement CRM initiatives for jobseekers (B2C) and employers (B2B).About the Company:FastCo is a leading digital platform connecting non-executive job seekers to reliable employers in Singapore and Malaysia.Key Responsibilities:Develop & implement CRM initiatives for jobseekers (B2C) and...

Job Summary:We're seeking a highly skilled Duty Manager to join our team at Grand Hyatt Kuala Lumpur. As a key member of our Front Office team, you'll be responsible for assisting the Front Office Manager/Assistant Front Office Manager in managing the day-to-day operation of the Front Desk.Key Responsibilities:Assist the Front Office Manager/Assistant Front...

About UsWe are a dynamic and innovative company that operates premium airport lounges, restaurants, and other hospitality services around the world. Our vision is to deliver exceptional experiences to our guests, and we are committed to excellence in every aspect of our operations.The ideal candidate will have a strong background in quality management,...

Job Overview:The Event Sales and Marketing Specialist will be responsible for serving as the primary client liaison, ensuring exceptional service and customized event experiences. This role involves managing clients, providing expert recommendations, and ensuring client satisfaction.Key Responsibilities:Serve as the primary client liaisonManage clients,...

Job DescriptionWe are seeking a Customer Service Ambassador to join our team at Nirvana Asia. As a Guest Experience Specialist, you will be responsible for delivering exceptional service to our guests and creating a memorable experience for them during their stay.Your primary role will be to process operational needs, address guest requests, complete...