Customer Experience Operations Lead

Job DescriptionCIMB is seeking a highly motivated Team Lead, Cash Client Service to lead our cash management operations and drive business growth through innovative strategies and solutions.Key ResponsibilitiesLead a team of customer service representatives to provide exceptional support and resolve complex issues efficiently.Develop and implement business...

Funding Societies | Modalku OverviewWe are a leading SME digital financing platform in Southeast Asia, licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam. Backed by prominent investors, we provide business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional...

Key ResponsibilitiesAs a Customer Experience Lead, you will be responsible for ensuring that our customers receive exceptional customer service and have a positive experience when shopping with us.You will work closely with the sales team to achieve business objectives, assist the Shop Manager in daily shop operations and inventory monitoring, and sell and...

BID Operations is seeking a highly organized and detail-oriented individual to fill the role of Sales Operations Associate.Responsibilities:The Sales Operations Associate will be responsible for managing sales-related documents, organizing leads data, and providing support to sales teams. This includes implementing checklists and standard operating...

Delivering Exceptional Customer ExperiencesIn this critical role, you will be responsible for driving the delivery of exceptional customer experiences across our service portfolio. You will lead and develop a high-performing team of customer service professionals who share your passion for delivering outstanding results. Your expertise will ensure that we...

BID Operations is seeking a highly organized and detail-oriented Sales Operations Associate to join our team.Key Responsibilities:Documentation Management:Manage and organize sales-related documents, ensuring they are easily accessible and stored correctly.Implement checklists and standard operating procedures to maintain operational efficiency.Regularly...

BID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia3 days ago Be among the first 25 applicantsThe role requires a high level of attention to detail and problem-solving skills. The individual will be expected to provide efficient and proactive support to ensure smooth operations, maintain communication with internal teams, and handle...

Role OverviewThis is an exciting opportunity for a seasoned Call Centre Manager to lead our contact centre team at Telecontinent. As a key member of our leadership team, you will drive business growth through strategic planning, process improvement, and exceptional customer service.Key Responsibilities:Develop and implement business strategies to enhance...

About KlookWe are a global travel experiences platform that aims to bring people closer together through shared adventures.Founded in 2014, our company has grown into a team of over 1,500 employees based in 20+ locations worldwide.We're passionate about curating memorable experiences for travelers and empowering them to explore the world with confidence.Our...

We seek an experienced hotel operations professional with a passion for delivering exceptional guest experiences and driving business growth.This role involves leading a team of skilled professionals, developing strategies to enhance operational efficiency, and working closely with department heads to ensure seamless execution of hotel operations.The ideal...

BID Operations is a dynamic and growing company seeking a highly organized and detail-oriented individual to fill the role of Sales Operations Associate.Job Summary:The Sales Operations Associate will play a critical role in supporting the sales team by managing sales-related documents, organizing leads data, and providing excellent customer service. This...

Our MissionWe deliver innovation based on evidence, fostering an employer culture that encourages diversity and a powerful 'can-do' attitude.With a strong focus on customer experience, we strive to provide successful integration into Straumann Group operations.

About Zeal GroupWe are a product and people-focused company who are passionate about growth, innovative technology, and collaboration.We are looking for a Customer Service Team Leader to come onboard and bridge any gaps visible between our customers and products.Our end goal is to have a seamless experience while continuously improving as the days go by. We...

Job Summary:ZALORA Group is looking for a talented Customer Experience Director to lead our Product Support function and drive exceptional customer experiences.Main Accountabilities:Develop and execute strategies to enhance customer satisfaction and loyalty.Lead a team of support representatives, ensuring timely and efficient resolution of customer...

Key ResponsibilitiesSales and Growth: Achieve assigned monthly lead generation, sales/enrolments and lead-conversion targets, in addition to any other targets set by management in relation to center growth.Performance Enhancement and Feedback: Regularly evaluate the front desk team's performance in providing excellent service, effective customer...

Key ResponsibilitiesAs a Customer Service Team Leader at Zeal Group, you will be responsible for:Leading and supervising a team of customer service representatives.Providing guidance, coaching, and support to ensure the team meets performance goals.Handling escalated customer issues and complex problem-solving.Implementing strategies to address customer...

We are looking for a motivated and organized individual to fill the role of Sales Operations Associate at BID Operations.Job Description:The Sales Operations Associate will be responsible for managing sales-related documents, organizing leads data, and providing support to sales teams. This includes implementing checklists and standard operating procedures,...

**About SEEK**At SEEK, our purpose is to help people live more fulfilling and productive working lives and to help organisations succeed.We're a multi-national technology business with a start-up working culture that focuses on collaborative values and appreciates dynamic cultures. Our goal is to make great things happen by combining your career aspirations...

We are seeking a Cloud-based Customer Experience Lead with expertise in Salesforce CRM and Contact Centre technologies. As a Senior Solutions Architect for Sales and Marketing, you will lead the design and architecture of Salesforce CRM solutions and drive Genesys omnichannel integration.The successful candidate will have a strong background in solution...

Luxury Boutique ManagerThe Luxury Boutique Manager is responsible for leading the sales team and executing marketing activities to drive business growth.This role requires a strategic thinker who can develop and implement effective sales strategies to drive business growth.Implement sales strategies to drive business growth.Collaborate with the marketing...