Customer Experience Project Lead

Job OverviewPromote Project is seeking a highly skilled Technical Customer Success Manager to join our team. This role will focus on delivering exceptional technical expertise and professional services to our customers, ensuring they meet their objectives.About the RoleThis position requires strong technical presentation, communication, and influencing...

A&W Malaysia is committed to providing exceptional customer experiences through our team of passionate professionals. We are currently seeking a skilled Customer Experience Lead to join our team.About the Role:This is an exciting opportunity to drive customer satisfaction and loyalty while working in a fast-paced, dynamic environment. As a Customer...

About KlookWe are a global travel experiences platform that aims to bring people closer together through shared adventures.Founded in 2014, our company has grown into a team of over 1,500 employees based in 20+ locations worldwide.We're passionate about curating memorable experiences for travelers and empowering them to explore the world with confidence.Our...

Funding Societies | Modalku OverviewWe are a leading SME digital financing platform in Southeast Asia, licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam. Backed by prominent investors, we provide business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional...

Key ResponsibilitiesAs a Customer Experience Lead, you will be responsible for ensuring that our customers receive exceptional customer service and have a positive experience when shopping with us.You will work closely with the sales team to achieve business objectives, assist the Shop Manager in daily shop operations and inventory monitoring, and sell and...

About the RoleWe are looking for an experienced Experience Design Lead to join our team at Generali Malaysia. The successful candidate will be responsible for designing and delivering exceptional customer experiences across all touchpoints.Key Responsibilities:CX Strategy: Develop and implement customer experience strategies to drive business growth and...

Job SummaryWe are seeking a highly skilled Inside Sales Representative to join our team in Kuala Lumpur. As an Inside Sales Specialist – Lead Generator, you will be responsible for qualifying potential leads and driving growth for Google's products and services.About UsCustomer Connect Malaysia Sdn Bhd is one of the top ASEAN Google Partners. We are...

Delivering Exceptional Customer ExperiencesIn this critical role, you will be responsible for driving the delivery of exceptional customer experiences across our service portfolio. You will lead and develop a high-performing team of customer service professionals who share your passion for delivering outstanding results. Your expertise will ensure that we...

Job Overview:Lazada is a leading e-commerce platform in Southeast Asia, dedicated to providing an exceptional customer experience. We are seeking a Senior Manager, Customer Experience to join our team.

Key ResponsibilitiesThe successful candidate will have hands-on experience unifying CRM systems and voice applications into a single, cohesive solution. They will also possess a solid understanding of AI technologies and data-driven decision-making.You will be responsible for collaborating with cross-functional teams to design, develop, and deliver customer...

iCrest Sdn Bhd: Where Experts Come Together!IT Project LeadWe're on the hunt for a highly skilled and experienced professional to join our team as an IT Project Lead. As a key member of our organization, you'll play a crucial role in leading projects and ensuring seamless implementation of our ERP system.Your primary responsibility will be to lead...

Job DescriptionWe are seeking a talented Customer Experience Strategist to join our team at Generali Malaysia. As a key member of our organization, you will be responsible for managing and leading initiatives to deliver exceptional customer experiences across all touchpoints.Main Responsibilities:Customer Insights: Uncover customer needs and behaviors...

We are looking for a Customer Experience Innovator to join our team at Hong Leong Bank Berhad. As a key member of the organization, you will play a vital role in shaping the future of retail banking.About the RoleAs a Customer Experience Innovator, you will be responsible for developing and implementing comprehensive retail branding strategies that align...

HTE is a leading fintech company dedicated to empowering clients to manage their finances efficiently. We are seeking an experienced Customer Experience Manager to lead our customer service team.The ideal candidate will have a proven track record of managing high-performing teams and driving customer satisfaction. They should be able to analyze complex...

Manage and lead initiatives to deliver excellent experience at every customer touch point leveraging data, insights, and designing effortless and caring experiences for customers.Main ResponsibilityUncover customer needs and how they interact with our products and services through data & analytics from various insights initiatives. Review customer metrics;...

About Zeal GroupWe are a product and people-focused company who are passionate about growth, innovative technology, and collaboration.We are looking for a Customer Service Team Leader to come onboard and bridge any gaps visible between our customers and products.Our end goal is to have a seamless experience while continuously improving as the days go by. We...

About UsPromote Project is a leading provider of cybersecurity solutions and services. We are committed to delivering exceptional technical expertise and professional services to our customers, ensuring they meet their objectives.About the RoleThis position requires strong technical presentation, communication, and influencing skills to collaborate with...

Role OverviewThis is an exciting opportunity for a seasoned Call Centre Manager to lead our contact centre team at Telecontinent. As a key member of our leadership team, you will drive business growth through strategic planning, process improvement, and exceptional customer service.Key Responsibilities:Develop and implement business strategies to enhance...

About UsWe are a leading financial institution in Malaysia with a century-long history of innovation and entrepreneurship. We provide comprehensive financial services with a focus on digital transformation. We are seeking a Customer Experience Strategist to join our team.Key Responsibilities:Develop and execute digital marketing strategies to drive business...

Overview of the RoleJCS Design Project Sdn. Bhd. is seeking an experienced Interior Designer to join our team. As an Interior Designer, you will be responsible for creating unique and functional spaces that exceed client expectations.Key responsibilities include:Developing creative design concepts for commercial and residential spaces.Working closely with...