Regional CRM Marketing Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia ShopBack group Full time

About Us

ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific. Our mission is to revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.

We're looking for a highly motivated and driven individual to support our regional team as a Contract CRM Coordinator. This 6-month role will focus on developing, executing, and coordinating effective CRM campaigns.

Your Responsibilities

  • Develop, execute, and coordinate effective CRM campaigns to engage customers across all channels.
  • Create and build HTML email marketing campaigns on the CRM platform.
  • Collaborate with local marketing teams and cross-functional teams to ensure effective customer journeys.
  • Contribute to process improvement by flagging potential issues or enhancement opportunities.
  • Stay up-to-date with industry and competitive CRM trends to identify innovative marketing strategies.

About You

  • You have at least 1 year of relevant experience in campaign/marketing/project management, preferably within a digital/tech/e-Commerce environment.
  • Experience with any CRM platform is a plus.
  • You have a strong analytical mindset and can interpret data.
  • You are highly organized and proactive in managing stakeholders and chasing results.
  • You possess excellent communication and collaboration skills.

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