Business Services Officer

This job is about helping customers with inquiries and complaints through phone, chat, or email. You might like this job because you get to resolve issues and provide excellent service while maintaining positive interactions.Full-Timefew days agoJob DescriptionHandles and responds to customer enquiries and complaints through phone, online chat and/or...

This job is for a Customer Service QA Analyst role for Mandarin speakers. You might like this job because it involves monitoring, analyzing data, improving customer service quality, and driving workflow efficiencies.ResponsibilitiesRegular monitoring of performance and compliance to the company standards and policies by the agents.Facilitate the definition...

At Daythree Business Services Sdn Bhd, we are committed to delivering exceptional customer experiences. We are seeking a highly skilled Customer Service Executive to join our team.">Job DescriptionWe are responsible for handling customer inquiries and complaints through various channels, including phone, chat, and email.Our primary objective is to resolve...

Role OverviewThe Customer Service QA Analyst is responsible for monitoring and improving customer service quality, ensuring alignment with business objectives.Key AccountabilitiesPerformance Management: Regularly monitor agent performance and ensure compliance to company standards and policies.Quality Development: Develop and implement in-house quality...

**The Ideal Candidate**We are looking for a Business Administration Officer to join our team at ACADS ENGINEERING (M) SDN BHD. The successful candidate will have excellent organizational skills, a strong understanding of business principles, and a passion for delivering exceptional results.**Responsibilities**Business Operations: Manage daily business...

Hans Advisory & Trust Co Ltd, a leading trust company and corporate secretary in Labuan, invites applications for a customer service liaison officer position. This role requires an individual who can effectively support the business consultant and provide top-notch customer service.Key Responsibilities:Handle documentation matters, attend meetings with...

Job DescriptionThis role is focused on improving customer service quality and driving workflow efficiencies.ResponsibilitiesPerformance Monitoring: Regularly monitor performance and compliance to company standards and policies by agents.Quality Procedures: Facilitate the definition of in-house quality procedures, standards, and specifications, and conduct...

To provide HR and payroll services to clients.Responsibilities:Process payroll using QuickPay and iPayroll systems and ensure timely and accurate calculation of all salary, arrears, overtime, incentives and claims.Ensure accurate and lawful deductions of salary payment such as statutory contributions (EPF, Socso, PCB and Zakat), insurance, over payment,...

Job OverviewAbout Daythree Business Services Sdn BhdWe are a leading business services provider, committed to delivering exceptional results in workforce management.

Daythree Business Services Sdn Bhd is a leading provider of Business Process Management (BPM) services. We are seeking a skilled Customer Service Executive to join our team.">Job OverviewWe are responsible for providing excellent customer service and support through various channels.We work closely with customers to understand their needs and resolve issues...

Daythree Business Services Sdn Bhd is a leading provider of Business Process Management (BPM) services. We are committed to delivering exceptional customer experiences and are seeking a skilled Customer Service Executive to join our team.">Job DescriptionWe are responsible for providing excellent customer service and support through various channels.We work...

Job OverviewThe Customer Service QA Analyst plays a critical role in ensuring the highest level of customer service quality and driving business growth.Main ResponsibilitiesPerformance Oversight: Monitor agent performance and ensure compliance to company standards and policies.Quality Enhancement: Develop and implement in-house quality procedures, standards,...

This job is for an Assistant Manager of Work Force Management. You might like this job because you'll design scheduling, analyze volume drivers, and collaborate with stakeholders to enhance WFM support, reducing costs and optimizing customer satisfaction.ResponsibilitiesDesign and implement scheduling and capacity planning to support multiple projects.Build,...

Job SummaryWe are seeking a highly skilled Customer Service QA Analyst to join our team at Daythree Business Services Sdn Bhd.Key ResponsibilitiesMonitoring and Compliance: Regularly monitor agent performance and ensure compliance to company standards and policies.Quality Improvement: Define in-house quality procedures, standards, and specifications, and...

Are you a customer-focused individual looking for a challenging role? Do you have excellent communication skills and a passion for delivering exceptional customer experiences?">Job SummaryWe are seeking a skilled Customer Service Executive to join our team at Daythree Business Services Sdn Bhd.The successful candidate will be responsible for handling...

Our VisionAt Geno Hotel, we envision a future where every guest receives exceptional customer service. Our dedicated CEO Suites, Grand Ballroom, and F&B outlets reflect our commitment to excellence.We are seeking a sales leader who can drive revenue growth and manage client relationships across all market segments.Job Description:Lead Sales Strategy:...

About the RoleThis Accounts & Administrative Assistant position is an exciting opportunity to join our team. As a key member, you will contribute to maintaining accurate financial records, handling office supplies, and supporting the team with administrative tasks.

ResponsibilitiesDesign and implement effective scheduling and capacity planning processes to meet business demands.Build and lead a high-performing Resource Planning team to drive results-oriented work plans.Key Performance Indicators:Staffing costs aligned with business objectives.Customer satisfaction levels met or exceeded.

Job Overview:Vtalent Business seeks a highly skilled Go-to-Market Operations Manager to oversee the development and execution of our go-to-market strategies.About the Role:Design and implement comprehensive go-to-market plans for new products and services.Collaborate with internal stakeholders to ensure seamless strategy execution.Analyze post-launch...

ResponsibilitiesManage financial data entry, reconcile accounts, and monitor billings and expenses;Update monthly accounting schedules, including deposit, fixed assets, income and expense matching;Liaise with parties to issue invoices and administer procurement of office supplies;Prepare statistical and financial reports for management review;Handle...