Customer Service Liaison

2 days ago


Klang, Selangor, Malaysia Maccaferri (Malaysia) Sdn Bhd Full time
Role Overview:
Sales Coordinators play a critical role in driving sales efficiency through the effective management of sales data, orders, and documentation.

Main Job Functions:
  • Collaborate with the sales team to manage customer orders, ensuring accuracy and timeliness.
  • Work with logistics to streamline order processing.
  • Act as the primary customer contact, providing prompt and accurate information.
  • Efficiently handle and resolve customer complaints to maintain high customer satisfaction.
  • Ensure the customer database is accurately maintained.
  • Support the sales team in managing credit risks and collections.
  • Assist in preparing sales reports and performance metrics for management.


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