Key Account Specialist

3 days ago


Petaling Jaya, Selangor, Malaysia Grab Full time
About Us
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Key Responsibilities
  • You will manage a portfolio of different categories of key merchants, focusing on building lasting relationships and increasing profitability.
  • You will pitch marketing campaigns and upsell new products/programs to drive growth among existing and new merchants.
  • Additionally, you will assist with business identification, partnerships, account management, execution strategy, and lead projects reporting directly to the Manager, Key Account Management, and work onsite at the Grab Malaysia office.

Critical Tasks You Will Perform
  • You will analyze competitor market insights and identify strengths, weaknesses, threats, and opportunities for targeted category management.
  • You will work across departments to tailor merchant-specific needs (e.g., integrations, marketing support, reporting).
  • You will work with marketing in driving merchant's partnerships and projects, including merchant events, thematic campaigns, and any creative ideas.


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