Merchant Portfolio Manager

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full time

We are looking for a Merchant Portfolio Manager to join our team at OCBC. In this role, you will be responsible for working with CFS and Merchant teams to acquire new merchants and grow sales from different channels within an assigned portfolio.

The ideal candidate will have strong analytical and problem-solving skills, as well as the ability to communicate effectively with stakeholders.

  • Minimum 5 years of experience in account/client management, business development, or partnership.
  • Excellent communication, negotiation, and presentation skills.
Key Responsibilities

This includes:

  • Developing and implementing strategies to acquire new merchant accounts and increase non-GE merchant segments.
  • Managing an assigned merchant portfolio by building strong relationships and preventing attrition.
  • Collaborating with Card Usage Team on marketing promotions by soliciting offers.
  • Participating in Bank's ongoing project initiatives for new business channels or system enhancements.
  • Contributing to Bank's compliance activities like Merchant High-risk review and Third Party Service Provider Review.

Able to work effectively in a dynamic environment and adapt to changing priorities.



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