Native Korean Customer Support Agent

4 days ago


Petaling Jaya, Selangor, Malaysia Infosys Limited Full time
Key Accountabilities
  1. Exceptional communication skills, including rapport building, use of customer-centric language; demonstrating appropriate urgency; active listening skills, questioning, driving understanding and clarification of customers' needs.
  2. Excellent business English and Native Korean communication skills, including the ability to conduct professional phone conversations/writing & reading.
  3. Analytical skills with demonstrated problem-solving ability.
  4. Ability to work in a fast-paced environment.

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