Customer Satisfaction and Service Professional

**About Us:** Gulf Marketing Group (GMG Group) is a leading marketing firm that values excellence and innovation. We are committed to delivering exceptional results for our clients and partners.**Job Description:**We are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be able to work...

1. Online and Offline Channel Service & Experience ManagementDevelop and execute strategic plans for online and offline service networks based on service needs to ensure consistency in service standards.Utilize digital tools such as systems and service data dashboards (e.g., Power BI) to enhance customer service experience and satisfaction across multiple...

Role Summary:The Retail Supervisor at GMG is responsible for driving sales growth and delivering exceptional customer experiences. This role requires a strong focus on customer service, sales performance, and operational efficiency.Main Responsibilities:Develop and implement effective administrative processes, ensuring timely document submissions.Collaborate...

About UsCaldic is a growing global provider of added-value distribution solutions for the life and material sciences. Our team is passionate about delivering exceptional service and support to our customers. As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their...

Job OverviewWe are seeking a highly motivated Service Sales Engineer to join our team in Malaysia. As a key member of our sales force, you will be responsible for driving Service Agreement opportunities and building long-term customer relationships.About the RoleYou will interact with customers and field team members to identify prospects and establish...

About Us:We are a renowned Personal Care product manufacturer seeking a seasoned Customer Relationship Manager to join our team. As a Customer Relationship Manager, you will be responsible for fostering and maintaining strong relationships with key customers to drive sales growth and enhance customer satisfaction.Main ResponsibilitiesDevelop and implement...

Job OverviewJie Business Sdn Bhd (Formerly known as Oppo Electronics Sdn Bhd) is seeking a seasoned professional to lead our customer service operations.Main ResponsibilitiesDevelop and execute strategic plans for online and offline service networks based on service needs to ensure consistency in service standards.Utilize digital tools such as systems and...

Job DescriptionAt Intco Malaysia, we are seeking a highly skilled Quality Assurance Professional to join our team.Main ResponsibilitiesEnsure compliance with industry standards such as ISO 9001, ISO 14001, REACH, RoHS, and other regulatory requirements.Maintain and update quality documentation, including Standard Operating Procedures (SOPs), work...

Job Overview:We are seeking a highly motivated and results-driven Financial Services Professional to join our team at Maybank.As a key member of our sales and marketing team, you will be responsible for acquiring new business in mortgage, salary financing, and credit protection. You will also participate in various sales and marketing activities to drive...

About DHL Supply ChainWe deliver results without compromising on respect. We value each other's differences while recognizing individual strength.At DHL, we create competitive advantages for our customers through customized warehousing and transportation services, combining our global scale with local knowledge and sector expertise.Our team is committed to...

We are seeking a Sales Professional to join our dynamic team at Caldic. As a Sales Professional - Specialty Food Ingredients, you will play a crucial role in driving revenue growth by identifying new customers and expanding our market share.About the RoleIdentify, prospect, and pursue new customer opportunities within the target market.Develop and execute...

Job DescriptionAs a key member of the Colgate team, you will play a pivotal role in driving customer engagement and supply chain optimization. You will work closely with cross-functional teams to identify opportunities for improvement and develop strategies to maximize on-shelf availability and reduce costs.You will be responsible for leading the development...

Bjak Sdn Bhd is a dynamic and innovative financial services company that is committed to making access to affordable and sustainable financial services a reality for people across ASEAN.Job Description:We are seeking a seasoned Customer Experience & Admin Operations Manager/Team Lead to lead our customer service and administrative teams. The ideal candidate...

Our TeamWe are a dynamic team of healthcare professionals dedicated to delivering world-class care and improving the well-being of our community. We are passionate about our work and committed to making a positive impact.Job SummaryThe Manager, Business Office will play a crucial role in overseeing the day-to-day operations of our business office, ensuring...

Bjak Sdn Bhd is a leader in providing innovative financial services solutions to people across ASEAN. We believe in making access to affordable and sustainable financial services a reality for everyone.Job Description:We are seeking an experienced Customer Experience & Admin Operations Manager/Team Lead to join our team. The successful candidate will have a...

About the RoleWe are seeking a highly organized and detail-oriented Export Import Specialist to join our team at WORLDLINK CARGO SERVICES SDN BHD.As an Export Import Specialist, you will be responsible for managing import/export logistics, customs clearance, and documentation. You will work closely with internal teams and external stakeholders to ensure...

Customer Service Executive (Mandarin Speaking - Based in Klang Site)Attend to customers'/agents' queries when stationed at Reception Desk Services.Accept Purchase Orders and key-in customer's details into system.Accept payment collections in different modes of payment (i.e., by cash, cheque and credit card).Prepare Official Receipts for daily sales...

About This RoleWe are seeking an experienced professional to join our team as a Marketing Executive. In this position, you will be responsible for building relationships with real estate agents and agencies to grow our business.To foster collaborative partnerships with key stakeholders.To achieve sales targets through effective strategy implementation.To...

Bjak Sdn Bhd, a pioneering financial services company in ASEAN, is dedicated to making access to affordable and sustainable financial services a reality for millions of people across the region.Job Description:We are seeking a highly skilled Customer Experience & Admin Operations Manager/Team Lead to oversee and streamline our customer service and...

Required Skills and QualificationsTo succeed in this role, you will need 4-6 years of experience in people management or a contact centre environment, with at least 3 years of operation experience in a customer service contact in a supervisory capacity.You will also require strong decision-making, analytical, communication, and presentation skills, as well...