Customer Relationship Manager

2 days ago


Klang, Selangor, Malaysia Dream Career Full time

About Us:

We are a renowned Personal Care product manufacturer seeking a seasoned Customer Relationship Manager to join our team. As a Customer Relationship Manager, you will be responsible for fostering and maintaining strong relationships with key customers to drive sales growth and enhance customer satisfaction.

Main Responsibilities
  • Develop and implement sales strategies to meet customer needs and increase sales revenue.
  • Conduct thorough needs analysis to understand customer requirements and provide tailored solutions.
  • Monitor and analyze sales trends to identify opportunities for growth and improvement.
  • Maintain open communication with internal teams to ensure efficient delivery of products and services.
  • Address customer complaints and concerns in a prompt and professional manner.
Requirements
  • Degree in business administration, sales, or a related field.
  • At least 3 years of experience in sales or key account management in FMCG.
  • Exceptional communication and interpersonal skills with a talent for building relationships.
  • Proficiency in MS Office software.


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