Relationship Building Expert

2 days ago


Klang, Selangor, Malaysia UOB Full time
About Our Company

With a rich history spanning over 80 years, United Overseas Bank Limited has grown into a leading financial institution in Asia.

We take pride in our values-driven approach, emphasizing honesty, entrepreneurship, unity, and commitment. These guiding principles have enabled us to build lasting relationships with our customers, employees, and communities.

Our Culture

At UOB, we foster a culture of excellence, innovation, and customer satisfaction. Our team works collaboratively to deliver exceptional customer experiences through our extensive range of products and services.

We prioritize continuous learning and development, empowering our employees to grow and succeed in their careers. Our goal is to create a workplace where everyone feels valued, respected, and supported.

Key Responsibilities

For Account Manager

  • DEVELOP AND MAINTAIN STRONG RELATIONSHIPS WITH SME CLIENTS TO ENSURE THEY UTILIZE BANKING FACILITIES OPTIMALLY.
  • EVALUATE CREDITWORTHINESS AND ESTABLISH/MAYINTAIN ACCOUNT RELATIONSHIPS WITH EXISTING AND PROSPECTIVE CUSTOMERS.
  • Achieve SALES TARGETS BY PROMOTING BANKING PRODUCTS AND SERVICES TO ENHANCE CUSTOMER SATISFACTION AND CONTRIBUTE TO BRANCH PROFITABILITY.

For Marketing Manager

  • ACTIVELY SOLICIT LOANS, DEPOSITS, AND BANCA SALES, ENSURING END-TO-END FOLLOW-THROUGH TO CONVERT EFFORTS INTO PRODUCTION.
  • Achieve ALLOCATED SALES TARGETS FOR LOANS, DEPOSITS, BANCA, AND NEW CUSTOMER ACQUISITION.
  • Maintain GOOD FOLLOW-THROUGH PRACTICES AND EXECUTE TASKS PROMPTLY.
  • PERFORM RISK MANAGEMENT ACTIVITIES, INTRODUCING CUSTOMERS AND CONDUCTING JOINT VISITATIONS WITH ACCOUNT MANAGERS.
  • ENSURE QUALITY SUBMISSIONS, ACHIEVING HIGH ACCURACY AND CORRECTNESS.
  • COMMUNICATE CLEAR EXPECTATIONS REGARDING TERMS IN THE LETTER OF OFFER AND OTHER DOCUMENTS.
  • MAINTAIN STANDARD FILING ORDER FOR CREDIT FILES BEFORE HANDING THEM OVER TO THE ACCOUNT MANAGEMENT TEAM.
  • FOSTER GOOD RAPPORT WITH INTERNAL AND EXTERNAL CUSTOMERS FOR BUSINESS REFERRALS.
  • COMPLY WITH REGULATORY REQUIREMENTS AND ESTABLISHED PROCESSES.
Requirements

For Account Manager

  • MINIMUM 5 YEARS OF EXPERIENCE IN BUSINESS-TO-CONSUMER SALES WITH A PROVEN TRACK RECORD.
  • PRIOR EXPERIENCE IN BANKING RETAIL PRODUCTS, ESPECIALLY MORTGAGE SALES, IS ADVANTAGEOUS.
  • CREDIT MARKETING EXPERIENCE AND KNOWLEDGE ARE PREFERRED AND WILL BE AN ADDED ADVANTAGE.
  • A WIDE NETWORK OF SME BUSINESS CONTACTS AND GOOD BUSINESS ACUMEN ARE REQUIRED.
  • EXCELLENT LISTENING, ORAL, AND WRITTEN COMMUNICATION SKILLS ARE ESSENTIAL.

For Marketing Manager

  • STRONG BUSINESS ACUMEN, PROACTIVITY, AND A SELF-MOTIVATED ATTITUDE.
  • GOOD SALES AND CUSTOMER RELATIONSHIP MANAGEMENT SKILLS.
  • STRONG ANALYTICAL SKILLS IN FINANCIAL ACCOUNTS AND CASH FLOW ANALYSIS EXPERTISE.
  • PRIOR EXPERIENCE IN BUSINESS-TO-CONSUMER SALES WITH A PROVEN TRACK RECORD, IDEALLY 3-5 YEARS.
  • CREDIT MARKETING EXPERIENCE IS PREFERRED AND WILL BE AN ADDED ADVANTAGE.


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