Customer Success Manager
2 days ago
In this exciting role as a Primary Banker, you will have the opportunity to work with a talented team to achieve divisional business targets and contribute to the success of HSBC's Wealth and Personal Banking division.
Your primary responsibilities will include building strong relationships with customers, conducting market reviews, and promoting digital channels to increase sales revenue of HSBC's financial products.
Responsibilities:
- To develop and maintain strategic relationships with existing and new customers.
- To identify customer financial needs and provide tailored solutions to meet those needs.
- To conduct market reviews and stay up-to-date with industry trends.
- To promote and deliver digital channel and Life Sign Technology to New to Bank or Existing to Bank customers.
- To drive wealth referrals specifically for investment needs to Premier colleagues.
- To ensure compliance with products and sales policies, procedures, and guidelines set by the Bank and the relevant authorities.
-
Customer Success Director
3 days ago
Petaling Jaya, Selangor, Malaysia NielsenIQ Full timeSenior Client Partner OpportunityWe're excited to announce a unique opportunity for a Customer Success Director to join our team at NielsenIQ. As a key member of our Customer Success department, you will be responsible for delivering exceptional customer satisfaction and building strong relationships with our clients.This role requires a deep understanding...
-
Customer Success Strategist
6 days ago
Petaling Jaya, Selangor, Malaysia NielsenIQ Full timeJob DescriptionThe ideal candidate will possess a minimum of 3 years of experience in customer success, account management, or a related client-facing role. They will have strong analytical, strategic planning, and communication skills, with the ability to manage complex client portfolios and identify growth opportunities.Required Skills and...
-
Customer Success Specialist
6 hours ago
Petaling Jaya, Selangor, Malaysia engagelife Full timeJoin to apply for the Customer Success Specialist role at Engage Life.Base pay rangeResponsibilities:Manage day-to-day communication between the client and the team.Develop and execute corporate wellness campaigns and events that integrate seamlessly with the clients' broader corporate wellness strategy.Work with other internal departments in order to...
-
Customer Success Specialist
3 days ago
Petaling Jaya, Selangor, Malaysia Engage Life Full timeThis job is for a Customer Success Specialist managing client relationships, focusing on satisfaction, growth, and wellness campaigns. You might like this job because it involves collaborating internally and externally for revenue growth.We are looking for a Customer Success Specialist to manage client relationships, ensuring a seamless and value-driven...
-
Customer Success Professional
6 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeOverviewThe Customer Success Specialist plays a pivotal role in ensuring the satisfaction of our clients' customers. As the primary point of contact, they will be responsible for responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.This critical...
-
Customer Success Coach
6 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeRole OverviewThe Customer Success Coach is a vital member of our sales team, responsible for ensuring customer satisfaction and driving long-term relationships through proactive coaching and support.Key Responsibilities:Demonstrate extraordinary interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic...
-
Customer Success Professional
3 hours ago
Petaling Jaya, Selangor, Malaysia engagelife Full timeWe are seeking a highly motivated Customer Success Professional to join our team at Engage Life.Key Responsibilities:
-
Customer Success Advocate
4 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeOverviewThe Customer Success Specialist plays a pivotal role in ensuring seamless interactions between our clients and their customers. This position demands exceptional communication skills, empathy, and problem-solving abilities to deliver top-notch support.Responsibilities:Provide timely support to customers through various channels.Process payments and...
-
Customer Success Specialist
4 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeOverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...
-
Customer Success Specialist
6 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeOverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...
-
Customer Success Specialist
3 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeOverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...
-
Customer Success Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeOverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...
-
Customer Success Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeOverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...
-
Customer Success Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeOverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...
-
Customer Success Lead
3 days ago
Petaling Jaya, Selangor, Malaysia NielsenIQ Full timeAbout the RoleThe Customer Success Lead will play a critical role in driving commercial growth and maintaining high client satisfaction. You will be responsible for the client relationship from onboarding through renewal, providing insights to drive action and delivering strategic solutions to meet client goals.
-
Sales Customer Success Manager Architect
5 days ago
Petaling Jaya, Selangor, Malaysia Avature Full timeA Customer Success Manager Architect (CSM) career in IBM means a career where you're helping clients fully realise the value of their existing IBM products, whilst growing their adoption of next-generation technologies from across IBM's wider portfolio. It means being a trusted strategic advisor to some of the world's most transformational enterprises and...
-
Customer Success Specialist, APAC
5 days ago
Petaling Jaya, Selangor, Malaysia The Channel Company Full timeThe Channel Company is the global leader in data-driven growth acceleration solutions and services for the IT channel. With 40+ years of channel expertise and a premier portfolio of editorial brands, marketing and event services, and strategic consulting, we help technology vendors, solution providers, and IT decision-makers worldwide unlock better business...
-
Customer Success Specialist Mandarin
5 days ago
Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeMandarin Customer Success Specialist OverviewAt Agensi Pekerjaan JobScoper Sdn. Bhd., we are seeking a highly skilled and multilingual customer support professional to join our team as a Mandarin Customer Success Specialist.
-
Customer Success Specialist
4 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeOverviewA Customer Success Specialist (Up-Selling) focuses on fostering strong relationships with customers by understanding their needs and offering additional products or services to enhance their experience. This role combines excellent communication and sales skills to drive customer satisfaction, retention, and revenue growth while ensuring clients...
-
Customer Success Advocate
6 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeRole OverviewThe Customer Success Advocate plays a pivotal role in ensuring a seamless onboarding process for new clients, fostering long-term relationships, and driving client satisfaction. Key responsibilities include:Providing personalized onboarding experiences, catering to clients' specific needs and showcasing the value of our platform.Owning...