Service Operations Manager
4 days ago
Link Compliance is a company that values customer satisfaction and is committed to providing exceptional customer experiences. We are seeking a motivated and customer-focused Senior Manager, Customer Experience to join our team and contribute to this goal.
Key Responsibilities
- Collaborate with cross-functional teams to address process and system issues impacting customer experience.
- Assist in preparing reports and deriving actionable insights from customer data.
Requirements
The ideal candidate will have strong analytical, leadership, and problem-solving skills, with excellent verbal communication skills and the ability to facilitate effective communication between departments and upper management.
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Global PPC Operations Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the OpportunityWe are seeking a highly experienced Global PPC Operations Manager to join our marketing team at BID Operations. As a key member of our operations team, you will be responsible for managing our global pay-per-click (PPC) operations, ensuring seamless execution and optimal campaign performance.ResponsibilitiesGlobal Campaign Management:...
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob Description:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team at BID Operations Kuala Lumpur City. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and telephone.Key Responsibilities:Deliver...
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Customer Service Representative
23 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is a dynamic and forward-thinking company that offers an exciting opportunity for a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels, including live chat, email, and telephone.We are seeking a...
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Service Delivery Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the Company:BID Operations is a dynamic company that operates in the IT Services and IT Consulting industry. We are seeking a highly motivated Client Relationship Manager to join our team in Kuala Lumpur City.Responsibilities:Client Acquisition: Identify new business opportunities and establish relationships with potential clients.Client Retention:...
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Client Service Advocate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the RoleBID Operations is seeking a highly skilled Client Service Advocate to join our team in Kuala Lumpur, Malaysia. As a Client Service Advocate, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesProvide timely and effective support to clients via live chat, email, and telephone.Collaborate with...
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Sales Operations Associate
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia3 days ago Be among the first 25 applicantsThe role requires a high level of attention to detail and problem-solving skills. The individual will be expected to provide efficient and proactive support to ensure smooth operations, maintain communication with internal teams, and handle...
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BID Operations Ambassador
23 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeWe are seeking a talented Customer Service Representative to join BID Operations' dynamic team. As a key member of our customer-facing unit, you will be responsible for delivering exceptional service to our clients through various communication channels.Key Responsibilities:Providing timely and effective responses to client inquiries via live chat, email,...
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Client Relationship Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob Summary:We are seeking an experienced Support Desk Professional to join our team at BID Operations Kuala Lumpur City. The successful candidate will be responsible for providing exceptional customer service to our clients across various communication channels, including live chat, email, and telephone.Key Responsibilities:Client Engagement: Engage with...
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IT Operations Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full timeWe are seeking an experienced System Availability Engineer to join our team at Commerz Global Service Solutions.About the JobThis is a full-time position that requires the ability to work in 24/7 shifts and may involve taking on On-Call support roles. The successful candidate will be responsible for monitoring network performance, ensuring the stability of...
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Support Desk Professional
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the Role:BID Operations is seeking a highly motivated Customer Service Representative to join our team in Kuala Lumpur City. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients across various communication channels.Responsibilities:Client Support: Deliver outstanding customer service to...
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Senior Campaign Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the JobBID Operations is seeking a Senior Campaign Manager to lead our campaign management efforts in Southeast Asia (SEA) and Europe. As a senior member of our marketing team, you will be responsible for developing and executing multi-channel campaigns that drive business results.ResponsibilitiesCampaign Planning: Develop and execute comprehensive...
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Technical Support Associate
23 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is committed to delivering exceptional customer experiences through our customer service operations. As a Customer Service Representative, you will play a critical role in achieving this goal by providing top-notch service to our clients.Responsibilities:Delivering exceptional customer service to clients through various communication...
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Customer Support Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob SummaryWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team at BID Operations in Kuala Lumpur, Malaysia. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels.Main ResponsibilitiesDeliver outstanding customer service to clients...
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Support Coordinator Assistant
23 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, MalaysiaWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and...
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Client Support Coordinator
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, MalaysiaWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and...
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Client Support Coordinator
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJob Description:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and...
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Service Operations Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hudson Singapore Full timeAn exciting opportunity has arisen for a seasoned professional to lead the service business operation and oversee the aftermarket service team in Central Malaysia.Key Responsibilities:Lead and manage the aftersales service team.Act as first point of contact for customer escalation, repair works and complaints.Responsible for aftermarket service and...
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Financial Operations Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full timeA career in Treasury with AEON Credit Service (M) Berhad offers the opportunity to work on high-profile projects and contribute to the company's financial success.Job OverviewWe are seeking a skilled Senior Executive, Treasury to join our team. As a key member of our finance department, you will be responsible for managing cash flows, preparing bank...
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Network Operation Center
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full timeDirect message the job poster from Commerz Global Service SolutionsExperienced HR Specialist with Expertise in Recruitment and Employee ManagementJob Purpose:To carry out and take responsibility for the tasks and activities relating to the operation of applications in production in GS-IT with the following goals:Ensure the Service Level Agreements (SLA) are...
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Senior Campaign
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, MalaysiaSenior Campaign & Performance ManagerBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia2 days ago Be among the first 25 applicantsKey ResponsibilitiesPaid Media & Campaign ManagementPlan, execute, and optimize PPC campaigns across Meta, Google Ads,...