Service Operations Manager

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Link Compliance Full time
About Us
Link Compliance is a company that values customer satisfaction and is committed to providing exceptional customer experiences. We are seeking a motivated and customer-focused Senior Manager, Customer Experience to join our team and contribute to this goal.

Key Responsibilities
  1. Collaborate with cross-functional teams to address process and system issues impacting customer experience.
  2. Assist in preparing reports and deriving actionable insights from customer data.

Requirements
The ideal candidate will have strong analytical, leadership, and problem-solving skills, with excellent verbal communication skills and the ability to facilitate effective communication between departments and upper management.

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