IT Operations Manager
6 days ago
We are seeking an experienced System Availability Engineer to join our team at Commerz Global Service Solutions.
About the JobThis is a full-time position that requires the ability to work in 24/7 shifts and may involve taking on On-Call support roles. The successful candidate will be responsible for monitoring network performance, ensuring the stability of the network infrastructure, and implementing changes in accordance with requirements.
- Monitor network performance and ensure the availability and stability of the network infrastructure
- Detection, analysis, resolution, and documentation of all IT faults in accordance with standards
To be considered for this role, you must possess:
- Relevant professional training/qualifications in networking/computer studies
- A high level of responsibility and teamwork
- Good communication and strong analytical skills
- Good practical knowledge in Service-management Processes
The ideal candidate will have experience updating and documenting SOPs, training manuals, and collaboration skills to work effectively with other teams and end-users.
Preferred QualificationsFamiliarity with MS products like Outlook, Teams, and Office 365, NOC operator experience, CCNA certification, and experience using Service Now, Dynatrace, and StableNet would be an advantage.
Work EnvironmentAs a valued member of our team, you will enjoy a competitive salary package, ongoing training and development opportunities, and a collaborative and dynamic work environment.
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