IT Service Delivery Team Leader
4 days ago
This role requires a highly skilled and experienced individual who can lead a team of technical professionals to deliver high-quality IT services.
The successful candidate will have a strong track record of delivering IT projects on time, within budget, and to the required quality standards.
Key Responsibilities- Team leadership: Lead a team of technical professionals to deliver high-quality IT services.
- Project management: Work closely with project teams to design, develop, and implement IT solutions.
- Service level agreement management: Ensure that all IT services are delivered in accordance with agreed service level agreements (SLAs).
- Technical documentation: Develop and maintain technical documentation to ensure that it is up-to-date and accurate.
- Educational background: Hold a Bachelor's degree or a relevant professional qualification in Information Technology or a related field.
- Leadership experience: Have at least 2-3 years of experience as a team lead with a minimum of 5 team members.
- Technical skills: Have hands-on experience with web-based programming technologies and frameworks, such as Struts, Hibernate, HTML5, AJAX, JSP, J2EE, web services, etc.
- Database skills: Have hands-on experience with Oracle database and PL/SQL.
- Communication skills: Possess strong written and interpersonal communication skills.
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