IT Service Delivery Team Leader

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

This role requires a highly skilled and experienced individual who can lead a team of technical professionals to deliver high-quality IT services.

The successful candidate will have a strong track record of delivering IT projects on time, within budget, and to the required quality standards.

Key Responsibilities
  • Team leadership: Lead a team of technical professionals to deliver high-quality IT services.
  • Project management: Work closely with project teams to design, develop, and implement IT solutions.
  • Service level agreement management: Ensure that all IT services are delivered in accordance with agreed service level agreements (SLAs).
  • Technical documentation: Develop and maintain technical documentation to ensure that it is up-to-date and accurate.
Requirements
  • Educational background: Hold a Bachelor's degree or a relevant professional qualification in Information Technology or a related field.
  • Leadership experience: Have at least 2-3 years of experience as a team lead with a minimum of 5 team members.
  • Technical skills: Have hands-on experience with web-based programming technologies and frameworks, such as Struts, Hibernate, HTML5, AJAX, JSP, J2EE, web services, etc.
  • Database skills: Have hands-on experience with Oracle database and PL/SQL.
  • Communication skills: Possess strong written and interpersonal communication skills.


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