Document Control Expert
7 days ago
Cochlear is a global medical device company dedicated to helping people hear and live their lives to the fullest. Our Product Lifecycle Management (PLM) team is responsible for managing the lifecycle of our products from development to delivery.
The PLM Configuration Controller is a key member of the PLM team, responsible for supporting users, collecting metrics, generating reports, auditing data, and implementing promotions and changes. This role requires a unique blend of technical, analytical, and interpersonal skills, as well as experience working with PLM tools and configuration management processes.
Key Responsibilities:
- User Support: Manage user issues, prioritize tasks, and assist with training material development to ensure smooth progression of product promotions and changes.
- Metric Collection and Reporting: Define metrics, collect data, and generate reports to provide visibility on workflow status and system efficiency.
- Data Integrity: Conduct audits, make corrections, and maintain compliance with relevant standards and procedures to ensure data integrity.
- PLM Implementation: Collaborate with departments and the Configuration Management Team to support ERP implementation activities and ensure smooth progression of product promotions and changes.
Requirements:
- Bachelor's degree in a related field with at least 2 years of experience in document control or a similar role.
- Experience working with PLM tools such as PPM, Windchill, and Jama.
- Familiarity with configuration management and change processes.
- Excellent communication and collaboration skills.
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