Commercial Administrative Assistant
2 days ago
This is an exciting opportunity for a highly motivated and results-driven individual to join our commercial operation department as a Commercial Support Specialist. The ideal candidate will possess excellent communication skills, both verbal and written, with the ability to multitask and prioritize effectively in a fast-paced environment.
Key Responsibilities:- Sales Enquiry and Order Processing:
- Handle sales and pricing enquiries
- Prepare quotations and tender requests in line with company pricing strategies
- Process orders received through relevant processes and submit to the distributor
- Monitor order status and ensure timely delivery
- Communicate order confirmations, shipment details, and any changes or delays to customers and the sales team
- Provide comprehensive administrative support to the sales force, including preparing sales documents and reports
- Manage the sales team's schedules, arrange meetings, and handle travel arrangements as needed
- Prepare information (Sales targets, Targeted calls, etc.) into relevant formats to be uploaded into BI format
- Maintain accurate and organized records of all sales orders, sample order forms, pricing requests, tender documents, and related documentation
- Update relevant tracking and tender forms
- Liaise with tendering agents, customers, and distributors on pricing, quotations, stock status, and relevant sales-related information
- Tender coordination with sales, regulatory, finance, and SFE
- Work closely with the sales and finance team to ensure SF claims compilation and submission according to the claims requirements
- Bachelor's degree/diploma in a related field
- Proven experience in a secretarial or administrative role, preferably with a focus on sales support and order entry
- Proficiency in Microsoft Office Suite
- Knowledge of Power BI and/or Veeva is an added advantage
- Excellent communication skills, both verbal and written
- Strong attention to detail and accuracy, particularly in data entry and document preparation
- Ability to multitask and prioritize effectively in a fast-paced environment
- Customer-oriented mindset with a focus on delivering high-quality service
- Ability to work independently and as part of a team
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