Business Development and Operations Manager

4 days ago


Shah Alam, Selangor, Malaysia MVC Resources Full time
About the Role

We are seeking a highly experienced professional to join our team as Head of Business Operations. The successful candidate will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer service.

Key Responsibilities
  1. Develop and execute high-impact sales strategies to achieve revenue growth and market dominance.
  2. Lead day-to-day operations, optimize business processes, and ensure seamless coordination of warehouse, distribution, and inventory management functions.
  3. Foster a customer-first culture, deliver exceptional service levels, and drive customer satisfaction and loyalty.
  4. Collaborate with internal units and cross-functional leaders to align resources and efforts for optimal business outcomes.
  5. Provide mentorship and strategic guidance to inspire and drive teams toward exceeding business targets.
Requirements
  • Minimum 10 years in industrial sales operations and key leadership role overseeing business operations or high-performing sales team.
  • Industrial sales background and familiarity with steel manufacturing, warehousing solutions, or industrial-related products is highly preferred.
  • Strong financial acumen with the ability to manage budgets, analyze P & L statements, and optimize operational costs.
  • Strong leadership and team management skills, with experience managing cross-functional teams.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong communication and interpersonal skills, with the ability to negotiate and manage client relationships tactfully.
  • Strategic thinking with the ability to translate long-term goals into actionable plans and results.
  • Experience in creating sales strategies and excellent problem-solving skills.
  • Result-driven, goal-oriented, strong problem-solving capabilities.
What We Offer
  • On-market / above-market remuneration package.
  • Stable career (public-listed company background) and leadership advancement career pathway.
  • Annual bonus and yearly performance bonus.
  • Car allowance and benefit scheme.
  • Free parking, mobile, toll, and parking reimbursement.
  • Flexible entertainment claim.
  • Panel clinic and health screening.
  • Group insurance coverage and comprehensive medical benefits.
  • Family medical benefits, medical insurance premium.
  • Retirement gratuity.


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