Commercial Banking Relationship Specialist

3 days ago


Kajang Municipal Council, Malaysia OCBC Bank Full time

We are seeking a Commercial Banking Relationship Specialist to join our team at OCBC Bank. As a Business Banking Relationship Manager, you will be responsible for building and maintaining relationships with our key community banking customers, identifying their business needs, and providing tailored solutions.

Key Responsibilities
  • Customer Needs: You will engage with our SME customers to understand their business requirements and preferences, providing them with relevant business banking products and services.
  • Revenue Generation: Your primary goal will be to generate revenue through cross-selling and up-selling relevant business banking products to our SME customers.
  • Risk Management: You must ensure that all transactions and activities are conducted with integrity and in accordance with the bank's policies and procedures.
  • Relationship Maintenance: Your responsibility will be to maintain strong relationships with our SME customers, ensuring customer satisfaction and loyalty.
  • Work Quality: You will also be required to adhere to the bank's internal quality policies and requirements to ensure effectiveness and efficiency in carrying out your duties.
Requirements

To be successful in this role, you must possess a minimum qualification of a recognized Diploma/Degree or equivalent. Additionally, candidates with prior experience in loans sales, account management, or relationship management, preferably in a financial institution or service provider, will be considered favorably.



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