Customer Experience Representative

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Hotels and Resorts Full time

Are you a results-driven and customer-focused individual with a passion for delivering exceptional service? Do you have experience in hotel reservations or a similar role? We are seeking a highly skilled and experienced Customer Sales Executive to join our Sales and Marketing team at Traders Hotel by Shangri-La.

The successful candidate will be responsible for handling guest inquiries, processing bookings, and maximizing revenue through effective reservation management. With a strong focus on customer satisfaction, the ideal candidate will possess excellent communication and customer service skills, with a proven ability to work efficiently under pressure.

We offer a competitive compensation and benefits package to ensure that our employees feel valued and supported throughout their careers with us. If you are looking for a challenging and rewarding career opportunity, please submit your application.



  • Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Sdn Bhd Full time

    We are seeking a highly motivated Outbound Sales Representative to join our team at Customer Connect Malaysia Sdn Bhd. In this role, you will be responsible for conducting outbound calls to potential customers, setting and tracking sales account targets, and monitoring sales metrics.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full time

    About the RoleThis is a dynamic and challenging role that requires an individual with exceptional communication skills, strong leadership traits, and a high degree of professionalism. As a Customer Experience Manager at Recooty, you will be responsible for ensuring that our clients are represented professionally in all communications with customers.


  • Kuala Lumpur, Kuala Lumpur, Malaysia StudentUniverse Full time

    Key ResponsibilitiesAs the Customer Experience Leader at FCM Asia, you will own the pathway of growing and building out our Hubbing strategy across the Asia region. This involves representing FCM towards external customers, participating in the selling process, and owning the quality of service on a client basis.You will also facilitate team meetings and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time

    We're looking for a results-driven Retail Associate to join our team at Gulf Marketing Group (GMG Group)! As a Retail Associate, you will be responsible for providing exceptional customer service, maintaining store appearance, and achieving sales goals.Key Responsibilities:Provide excellent customer service, address customer inquiries, and resolve issues...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Avature Full time

    Avature is seeking a talented Customer Service Representative to join our team.Job Description:About the Role:The successful candidate will be responsible for representing the brand's values, maintaining a clean and tidy store environment, and developing fundamental product knowledge.They will also provide personalized product recommendations, build strong...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Group Full time

    Key ResponsibilitiesAs a Customer Service Team Leader at Zeal Group, you will be responsible for:Leading and supervising a team of customer service representatives.Providing guidance, coaching, and support to ensure the team meets performance goals.Handling escalated customer issues and complex problem-solving.Implementing strategies to address customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia GROWTHFN Sdn bhd Full time

    Job DescriptionGROWTHFN Sdn bhd is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer support and services to our clients.ResponsibilitiesTake calls and respond to customer inquiries in a timely and professional manner.Deliver excellent customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Growthfn Full time

    Job OverviewGrowthfn is seeking a highly skilled and customer-oriented Chat Support Representative to join our team. As a key member of our BPO team, you will be responsible for providing exceptional support to Korean-speaking customers through live chat.In this role, you will be the primary point of contact for customers, offering information, resolving...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Reading Full time

    Customer Success Representative - English (4.5k)The primary function of a Customer Success Representative is to serve as the main point of contact for clients, providing exceptional support and ensuring their overall satisfaction with our services.This role requires strong communication skills, the ability to handle multiple tasks simultaneously, and a...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Veeam Full time

    Veeam, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.The Veeam Data Platform delivers a...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ZALORA Group Full time

    Job Summary:ZALORA Group is looking for a talented Customer Experience Director to lead our Product Support function and drive exceptional customer experiences.Main Accountabilities:Develop and execute strategies to enhance customer satisfaction and loyalty.Lead a team of support representatives, ensuring timely and efficient resolution of customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Pacific Asiawide Group Full time

    About Pacific Asiawide GroupPacific Asiawide Corporation is one of the world's largest face-to-face advertising and marketing companies, specialising predominantly in creating brand awareness and providing cost-effective solutions for a portfolio of clients from different range of industries.What Does The Role Involve?To provide information about products...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Carlo Rino Group Berhad Full time

    Job ResponsibilitiesProvide exceptional customer service and ensure customers have an enjoyable shopping experience.Represent the brand in a professional and positive manner.Maintain a well-organized and clean store environment.Support day-to-day business operations and achieve sales targets.We are committed to creating a workplace culture that values...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full time

    Job DescriptionAbout the Position:The International Customer Support Director will oversee and lead a team of customer service representatives, ensuring they adhere to established policies and procedures. This role involves managing day-to-day operations, addressing customer inquiries and concerns, and fostering a positive and productive work environment...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Denave Full time

    We are looking for a Customer Success Representative to join our team at Denave. As an Inside Sales Representative, you will be responsible for building and maintaining strong relationships with existing and potential customers, providing exceptional customer service, and supporting sales efforts for our IT hardware products.Key Responsibilities:Customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Pacific Asiawide Group Full time

    We Are Seeking An Exceptional Customer Service Representatives To Join Our Warm And Friendly Customer Service Team, Based in our Kl office. You Will Be Responsible For Achieving Goals In The Development Of Customers, And Through Leading & Coaching The Customer Service And Operations Specialist Team Members.Who Is Pacific Asiawide Group?Pacific Asiawide...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Pacific Asiawide Group Full time

    About The RoleThis is an exciting opportunity to fast track a career based on performance and the desire to progress.Key Responsibilities:To provide information about products and services to customers.To meet customer needs and expectations.To educate customers on current campaigns that we represent.To create brand awareness to the public.Managing a dynamic...


  • Kuala Lumpur, Kuala Lumpur, Malaysia CIMB Full time

    Job DescriptionCIMB is seeking a highly motivated Team Lead, Cash Client Service to lead our cash management operations and drive business growth through innovative strategies and solutions.Key ResponsibilitiesLead a team of customer service representatives to provide exceptional support and resolve complex issues efficiently.Develop and implement business...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Group Full time

    Job DetailsWe are seeking a highly motivated and experienced Customer Service Team Leader to join our team at Zeal Group. As a key member of our customer service department, you will be responsible for leading and supervising a team of customer service representatives.Main Responsibilities:Lead and supervise a team of customer service representatives.Provide...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Group Full time

    About Zeal GroupWe are an award-winning FinTech organisation offering a variety of innovative products.Our Technology hub is located in Cyprus, and our Global Hub for Customer Service is in Kuala Lumpur, Malaysia.At Zeal Group, we value growth, technology, and collaboration.Job Description:We are looking for a Customer Service Associate to fill in the gaps...