Support Services Associate

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Full time

Our Mission

At SWIFT, we are dedicated to building a workplace where people can bring their full selves and ideas to the team. As a Management Assistant, you will play a critical role in supporting the Management team in their daily operations.

You will be responsible for providing administrative support, including managing internal digital channels, assisting in newcomer onboardings, and providing pro-active calendar management. You will also collaborate with peers on office-wide internal events, such as brown bag sessions, townhalls, open doors, and workshops.

To succeed in this role, you will need to have demonstrated planning, organizational and time management skills, with a strong capability to multitask and prioritize daily workload. You will also possess one Team mindset and ability to build relationships with peers, Senior Managers, and other stakeholders.

  • Manage internal digital channels like Confluence, Team channels and sysgroups
  • Assist in newcomer onboardings and handholding
  • Provide pro-active calendar management ensuring urgent items are highlighted while resolving conflicting requests
  • Collect and prepare appropriate material for team meetings and other major team events
  • Create purchase requisitions on behalf of the team/tribe using internal SAP systems
  • Support the Management team in respect of their varying travel requirements
  • Complete and submit all expense claims for the Management team
  • Organize team events/off-sites and ceremonies (calendar, logistics, catering, travel/expense)
  • Be the training coordinator for the Customer Success organization
  • Collaborate and work with peers on office wide internal events


  • Kuala Lumpur, Kuala Lumpur, Malaysia Persol Apac Business Support Services Sdn Bhd Full time

    We are seeking an experienced Support Services Associate to join our team at Persol Apac Business Support Services Sdn Bhd in the Federal Territory of Kuala Lumpur, Malaysia.Responsibilities:Core Responsibilities:Oversee daily operation support/administration activities to ensure efficient execution of business operations by meeting quality and customer...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MHA Consultancy Services Sdn Bhd Full time

    We are seeking a highly skilled Service Support Associate to join our team at MHA Consultancy Services Sdn Bhd.Job ResponsibilitiesYou will be responsible for answering customers' inquiries and resolving their issues in a timely and professional manner.Using your strong communication skills in English and Mandarin, you will assist customers in solving their...


  • Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full time

    About HSBCHSBC is one of the largest banking and financial services organizations in the world, serving over 40 million customers across 80 countries. Our Equities business provides a wide range of products and services, including advisory, financing, prime services, research and analysis, securities services, trading and sales, and transaction banking.The...

  • Associate Director

    6 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full time

    Job SummaryMUFG Investor Services is seeking an Associate Director to lead our fund services team in providing exceptional service to our real estates clients.The successful candidate will have a strong background in fund administration and be able to lead a team of professionals in providing high-quality services to our clients.Key...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full time

    SG Support WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaClient Services ManagerAre you a strategic thinker and problem solver with a track record of driving impact in consulting, finance, or professional services? Do you thrive in collaborative environments where you can drive change, lead projects and influence growth and decision-making?SG...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full time

    Are you a seasoned professional with a passion for driving strategic success in fundraising and business development? SG Support is seeking an ambitious Client Services Manager to lead our charity partnerships and drive growth.Key Responsibilities:Manage a portfolio of charity partners, ensuring seamless communication and top-tier service delivery across...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Persol Apac Business Support Services Sdn Bhd Full time

    We are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Persol Apac Business Support Services Sdn Bhd in the Federal Territory of Kuala Lumpur, Malaysia.Responsibilities:Core Responsibilities:Oversee daily operation support/administration activities to ensure seamless execution of business operations by meeting...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full time

    About UsHyva Group is a global leader in the transport solutions sector, offering innovative and efficient products for commercial vehicles and environmental services. Our commitment to development, production, marketing, and distribution of high-quality components has earned us a reputation as a trusted partner in the industry.Our products are used across...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Touch 'n Go Group Full time

    Job OverviewWe are seeking a highly skilled and motivated Customer Support Associate to join our team at Touch 'n Go Group. As a key member of our Commercial Operations team, you will be responsible for providing exceptional customer service to our merchants while meeting specific quality expectations.Key Responsibilities:Respond to incoming merchant...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Full time

    Career Opportunities at TelecontinentAre you looking for a challenging and rewarding role in customer support? Look no further! As a Technical Support Associate at Telecontinent, you will play a vital role in delivering exceptional customer service and support to our clients.The ideal candidate will possess excellent communication and interpersonal skills,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full time

    Job Overview:We are seeking a highly skilled Customer Service Associate to join our Bybit team. As a key member of our support team, you will be responsible for providing top-notch customer service and ensuring seamless customer experiences.Main Responsibilities:Responding to customer inquiries related to cryptocurrency events and transactions.Documenting...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zeal Group Full time

    About Zeal GroupWe are a rapidly growing FinTech organisation with a global presence.Our company culture values innovation, growth, and collaboration.Job Role:We are seeking a Global Customer Support Associate to join our team in Kuala Lumpur, Malaysia.In this role, you will provide high-quality customer service to our clients, perform tele-sales and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Kumpulan Naga Full time

    Financial Services AssociateKumpulan Naga is a leading provider of financial services, including tax compliance and advisory services.The Financial Services Associate will be responsible for providing exceptional client service, preparing financial reports, and maintaining regulatory compliance.Key Responsibilities:Develop and maintain relationships with...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full time

    Junior Associate Director/Associate Director, Fund Accountant (Real Estates)About MUFG Investor Services:Experience something Brilliantly Different with a career at MUFG Investor Services.Company Description:MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, partnering with over 480 global investment firms to provide administration, asset...


  • Kuala Lumpur, Kuala Lumpur, Malaysia GREAT EASTERN Full time

    Associate, Marketing Support (Group & Digital Affinity)GREAT EASTERN WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaAs a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurers for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Summitnext Full time

    We are seeking a talented Customer Service Associate to join our team at Summitnext in Kuala Lumpur. As a key member of our client relations team, you will be responsible for delivering exceptional customer support and issue resolution services to our global clients.The ideal candidate will possess excellent communication skills in English and Sinhala...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hytech Full time

    The ideal candidate for this role will have excellent organizational skills, attention to detail, and the ability to work independently with minimal supervision.Responsibilities:As an Administrative Assistant, you will be responsible for managing daily administrative tasks, including document organization, meeting arrangements, and expense...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full time

    Junior Associate Director/Associate Director, Fund Accountant (Real Estates)Experience something Brilliantly Different with a career at MUFG Investor Services.Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full time

    MUFG Investor Services provides administration, asset services, banking, and fund financing solutions to over 480 global investment firms. We are seeking a highly skilled Associate Director – Fund Accounting and Regulatory to join our team.Key Responsibilities:Liaise with investment managers, vendors, and auditors to resolve day-to-day operational...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Averis Sdn. Bhd Full time

    Sales Administration RoleWe are looking for a Commercial Support Associate to join our sales administration team in ensuring the smooth operation of sales processes, including order processing, invoicing, and sales reporting.Main ResponsibilitiesProcess sales and invoices accurately and efficiently to meet deadlines.Maintain current customer records, track...