Customer Operations Support Engineer
3 days ago
- Prioritizes and manages work orders in the queue, responding to semi-routine requests while adhering to commitment times.
- Escalates and expedites orders to appropriate teams upon standard operating procedures; supervision is needed on escalating non-standard procedure escalation requests.
- Maintains detailed written records of all work activity.
Installations
- Supports intra-cage infrastructure installations by following standard operating procedures for semi-routine customer installs, which may include: fiber trays, ladder racks, customer equipment, and cabinets.
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Operational Support Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeOperational Support RoleBID Operations is seeking an Operational Support Expert to join our team in Kuala Lumpur, Malaysia. As an Operational Support Expert, you will be responsible for providing operational support to our clients.Key ResponsibilitiesProvide operational support to clients via live chat, email, and telephone.Collaborate with internal teams to...
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Customer Support Representative
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob SummaryWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team at BID Operations in Kuala Lumpur, Malaysia. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels.Main ResponsibilitiesDeliver outstanding customer service to clients...
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Support Desk Professional
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the Role:BID Operations is seeking a highly motivated Customer Service Representative to join our team in Kuala Lumpur City. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients across various communication channels.Responsibilities:Client Support: Deliver outstanding customer service to...
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Technical Support Associate
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is committed to delivering exceptional customer experiences through our customer service operations. As a Customer Service Representative, you will play a critical role in achieving this goal by providing top-notch service to our clients.Responsibilities:Delivering exceptional customer service to clients through various communication...
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Customer Support Engineer
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Full timeAbout the RoleWe are looking for a bright Technical Customer Support Engineer to join our global Customer Support Delivery Organization, within Swift Operations, based in Kuala Lumpur.In this role, you assist our customers around the world to solve their Swift operational challenges on a daily basis. You must be technically minded and willing to acquire...
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Customer Service Representative
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is a dynamic and forward-thinking company that offers an exciting opportunity for a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels, including live chat, email, and telephone.We are seeking a...
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Customer Service Representative
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob Description:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team at BID Operations Kuala Lumpur City. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and telephone.Key Responsibilities:Deliver...
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Customer Operations Engineer
16 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Symphony Industrial AI, Inc. Full timeIntroductionCustomer Operations Engineer (Managed Services/SaaS Support Engineer)About Us:SymphonyAI is a leading provider of financial services software, delivering cutting-edge compliance and fraud solutions. As we transition to a SaaS-first approach, we are expanding our Customer Operations team to ensure world-class support for our clients. If you're...
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BID Operations Ambassador
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeWe are seeking a talented Customer Service Representative to join BID Operations' dynamic team. As a key member of our customer-facing unit, you will be responsible for delivering exceptional service to our clients through various communication channels.Key Responsibilities:Providing timely and effective responses to client inquiries via live chat, email,...
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Customer Support Engineer
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia EcoVadis Germany GmbH Full timeEcoVadis Germany GmbH is seeking a talented Customer Support Engineer to join our Technical Solutions team. In this role, you will be responsible for delivering exceptional customer support and resolving complex technical issues.The successful candidate will have a strong background in software development and excellent communication skills. You will be...
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Support Coordinator Assistant
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, MalaysiaWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and...
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Electrical Engineer
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Delta Electronics, Inc. Full timeJob Overview:We are seeking an experienced Field Application Engineer to join our team in Malaysia. As a Field Application Engineer, you will be responsible for supporting our Sales team, key account customers, and channel partners in Malaysia by providing technical expertise and support for Industrial Automation products/solutions.You will work closely with...
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Client Support Coordinator
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJob Description:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and...
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Client Support Coordinator
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, MalaysiaWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and...
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Operation Support Engineer
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Popular SL. Full timeKUALA LUMPUR, Federal Territory of Kuala Lumpur, MYArea of Expertise:IT & Tech EngineeringUnit:Allianz TechnologyEmploying Entity:Allianz Technology Sdn. Bhd.Job Type:Full-TimeRemote Job:100% on-siteEmployment Type:PermanentID:67595Non-ExecutivePosition SummaryThe operating system support Engineer in Allianz Technology Malaysia, Regional Delivery Center...
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Global PPC Operations Manager
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the OpportunityWe are seeking a highly experienced Global PPC Operations Manager to join our marketing team at BID Operations. As a key member of our operations team, you will be responsible for managing our global pay-per-click (PPC) operations, ensuring seamless execution and optimal campaign performance.ResponsibilitiesGlobal Campaign Management:...
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Sales Operations Associate
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia3 days ago Be among the first 25 applicantsThe role requires a high level of attention to detail and problem-solving skills. The individual will be expected to provide efficient and proactive support to ensure smooth operations, maintain communication with internal teams, and handle...
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Engineering Support Professional
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Novelte Full timeEngineering Support SpecialistWe are seeking an experienced Engineering Support Specialist to join our team at Novelte - Robotic Solutions. In this critical role, you will provide senior-level technical support to our customers, ensuring high-quality solutions and resolving complex issues efficiently.Key Responsibilities:Provide senior-level technical...
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Support Solutions Engineer
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Logiwa Full timeLogiwa is a leading provider of warehouse management solutions, and we are seeking an experienced Support Solutions Engineer to join our team. In this role, you will be responsible for providing advanced technical support to customers, ensuring their satisfaction and success with our WMS solution.Job Description:Technical Support: Respond to customer...
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IT Support Engineer
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Avepoint Full time**The Ideal Candidate:**We are looking for an IT Support Engineer who is passionate about delivering exceptional customer service and has a strong background in technical support. If you have a min diploma in Information Technology/Computer Science/Computer Engineering and at least 1 year of experience in IT industry managing large-scale applications...