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Service Delivery Support Manager

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Kongsberg Maritime Full time

Kongsberg Discovery is seeking a Service Delivery Support Manager to join our team. As a key member of our Customer Services Operations Excellence team, you will collaborate with stakeholders across various departments to drive business growth.

The position reports to the Operations Manager in KD Malaysia.

*Responsibilities:*

  • Ensure customer satisfaction by coordinating resource utilization.
  • Balance customer-centric thinking with proactiveness to drive departmental success and revenue.
  • Be an important link between our clients and other offices worldwide.

*Requirements:*

  • Ability to act on own initiative and accept responsibility for results.
  • Minimum Diploma in any field.
  • At least one year experience in administrative or technical related sector.
  • Proficient in Microsoft Office applications.
  • Organized, structured, and customer-oriented person.
  • Well-written and spoken English, and preferably Mandarin.