Helpdesk Engineer
6 days ago
We are looking for a highly skilled Technical Service Specialist to join our team. The ideal candidate will have excellent communication and problem-solving skills, as well as experience working with technical systems and software.
Key Responsibilities- Provide expert technical support and service to customers, ensuring their issues are resolved efficiently and effectively.
- Troubleshoot complex technical problems, using advanced diagnostic techniques to identify root causes.
- Maintain accurate records of customer interactions, including issue resolutions and follow-up actions.
- Collaborate with internal teams to ensure seamless integration of support services.
- Stay up-to-date with the latest technology trends and advancements in the field.
- Degree in Computer Science or related field from a reputable institution.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse customer groups.
- Proven problem-solving skills, with experience in troubleshooting and resolving technical issues.
- Familiarity with industry-leading software and hardware technologies.
- Valid driver's license and willingness to travel (if required).
-
IT Helpdesk Support
1 week ago
Petaling Jaya, Selangor, Malaysia CLL SYSTEMS SDN BHD Full timeClient: Jetour Sdn BhdEmployment Term Contract: 1 year renewable contractPositions based in: Petaling JayaJob SummaryWe are seeking a Resident Engineer – IT Helpdesk Support to provide technical support and maintenance for end-user office IT infrastructure. The ideal candidate should be proactive, self-motivated, and eager to learn. This role requires...
-
System Engineer
2 weeks ago
Petaling Jaya, Selangor, Malaysia Infosys (Malaysia) Sdn. Bhd. Full timeDirect message the job poster from Infosys (Malaysia) Sdn. Bhd.Talent Acquisition Lead at Infosys (Malaysia) Sdn. Bhd.Responsibilities:Technical Support: Answer IPVPN and Managed Services (MS) support calls within the targeted Service Level. Provide First Call Resolution (FCR) technical support to enterprise customers via phone and email.Fault Logging: Log...
-
Technical Support Engineer
3 days ago
Petaling Jaya, Selangor, Malaysia Mettler Toledo Full timeOur Opening and Your ResponsibilitiesTo support technical helpdesk team and provide excellent customer service and resolve technical issues via calls and emails (to customers and operation organization).To support product test, ensure test request deliver on time.To operate the virtual studio system.To support technical training.Able to work in Shift (Shift...
-
Air Traffic System Maintenance Engineer
1 week ago
Petaling Jaya, Selangor, Malaysia ClearWisdom Sdn Bhd Full timeThis job is for an Air Traffic System Maintenance Engineer. You might like this job because you'll be responsible for ensuring smooth operation of critical systems, performing maintenance tasks, and developing preventive procedures to meet safety standards.RM 2500 - RM 4000Petaling JayaFull-TimeJob DescriptionDuties and responsibilities:Ensure required...
-
Associate - Serve Engineer
3 days ago
Petaling Jaya, Selangor, Malaysia PRASARANA MALAYSIA BERHAD Full timeDirect message the job poster from PRASARANA MALAYSIA BERHADThe Server Engineer's function is to mainly support LRT 3 Shah Alam Line's Corporate IT (CIT) and assisting with Prasarana Group's corporate server, storage, backup and other related hardware/software operations and infrastructure inclusive of but not limited to corrective maintenance, security...
-
Corporate IT Technician
3 days ago
Petaling Jaya, Selangor, Malaysia PRASARANA MALAYSIA BERHAD Full timePRASARANA MALAYSIA BERHAD is seeking a highly skilled Corporate IT Technician to join our team. The ideal candidate will have a strong background in server infrastructure and be able to provide expert support for our corporate IT systems.Responsibilities:Provide 1st and 2nd level support for corrective maintenance and request resolution on all server...
-
Technical Service Specialist
6 days ago
Petaling Jaya, Selangor, Malaysia NL IT Services Sdn Bhd Full timeJob DescriptionWe are seeking an experienced Helpdesk Engineer to join our team. The successful candidate will be responsible for providing top-notch technical support and service to our customers.Key ResponsibilitiesDeliver exceptional customer service, responding to queries and concerns in a timely and professional manner.Troubleshoot complex technical...
-
Helpdesk Technician
24 hours ago
Subang Jaya, Selangor, Malaysia Net One Asia Sdn Bhd Full timeAre you a highly motivated and detail-oriented IT professional looking for a new challenge? We invite you to join our team at Net One Asia Sdn Bhd as an Associate Support Engineer. In this exciting role, you will be responsible for providing technical support, maintenance, and troubleshooting services to our clients.Key AccountabilitiesCustomer Satisfaction:...
-
Infrastructure Support Specialist
3 days ago
Petaling Jaya, Selangor, Malaysia PRASARANA MALAYSIA BERHAD Full timeAt PRASARANA MALAYSIA BERHAD, we are seeking a skilled Infrastructure Support Specialist to join our team. The ideal candidate will have a strong background in server infrastructure and be able to provide expert support for our corporate IT systems.Key Responsibilities:Provide 1st and 2nd level support for corrective maintenance and request resolution on all...
-
ESG Research
1 week ago
Petaling Jaya, Selangor, Malaysia GAMUDA Full timeJob description: Job SummaryThe individual will support the Group ESG & Sustainability in the delivery and development of industry-leading sustainability initiatives for the Group. This will be focused on ESG-related data collation and analysis, performance monitoring, system establishment, effective awareness, modelling, planning, and reporting. The role...
-
System Engineer
4 days ago
Petaling Jaya, Selangor, Malaysia Infosys (Malaysia) Sdn. Bhd. Full timeTalent Acquisition Lead at Infosys (Malaysia) Sdn. Bhd.Responsibilities in SD-WAN Operations:Assist the Team Leader in ensuring smooth operations of SD-WAN platforms by adhering to established tasks, processes, and Service Level Agreements (SLA).Optimize SD-WAN platform performance to ensure cost-effective and sustained availability for corporate...
-
ESG Research
3 days ago
Petaling Jaya, Selangor, Malaysia Gamuda Group Full timeJob Category: Business Continuity & TransformationRegular/Temporary: PermanentLocation: Petaling Jaya, 10, MY, 47820Job SummaryThe individual will support the Group ESG & Sustainability in the delivery and development of industry leading sustainability initiatives for the Group. This will be focused on ESG related data collation and analysis, performance...
-
Full Stack Developer
3 days ago
Subang Jaya, Selangor, Malaysia BayaPay Sdn Bhd Full timeThis job is for a Full Stack Developer who builds interactive web applications with ReactJS frontend and NodeJS backend. You might like this job because it involves creating exceptional user experiences, integrating APIs, and optimizing performance.Salary: RM 4000 - RM 6000Employment Type: Full-TimePosted: Few days agoJob DescriptionFrontend...
-
IT Helpdesk Internship
2 weeks ago
Petaling Jaya, Malaysia Covertech Full timeThe IT Helpdesk Intern's role is focused on helping end users be: - successful, secure, and productive using the technology assets provided to them. The IT Helpdesk Intern will work at the direction of the Senior IT Engineer. This is a paid internship opportunity. **Responsibilies**: - Provide outstanding customer service to all end users.- - Troubleshoot...
-
IT Executive
10 hours ago
Petaling Jaya, Malaysia MEDIEXPRESS (MALAYSIA) SDN BHD Full time_**Job description **_ - System requirement gathering and design - Timely delivery on task - Participation on SIT and UAT delivery - Helpdesk support for internal and external customer - Assist in delivery of program change request - **QUALIFICATIONS/EXPERIENCE**_ - Bachelor of Science degree in computer science, computer engineering, or information systems...
-
Technical Support
2 weeks ago
Petaling Jaya, Malaysia MY EG SDN. BHD. Full timeAssist IT Administrator in System administration and troubleshooting of Windows and system. - Provide onsite technical support to clients by troubleshooting and resolving network faults and problems with network. - Provide IT helpdesk services and on-site support to end users. - Maintain and update documentation of all on-site IT service request,...
-
Service Desk Analyst
2 weeks ago
Petaling Jaya, Malaysia JOS (MALAYSIA) SDN BHD Full time**Job Specification** - As a Service Desk Analyst, you will be the first point of contact for customers, responsible for providing exceptional technical support and assistance. You will create incidents / service requests in the customer care systems, perform 1st level problem analysis and troubleshooting of technical issues, and escalate service tickets to...
-
Service Desk Analyst
2 weeks ago
Petaling Jaya, Malaysia JOS (MALAYSIA) SDN BHD Full time**Job Specification** - As a Service Desk Analyst, you will be the first point of contact for customers, responsible for providing exceptional technical support and assistance. You will create incidents / service requests in the customer care systems, perform 1st level problem analysis and troubleshooting of technical issues, and escalate service tickets to...
-
Noc Support
2 weeks ago
Petaling Jaya, Malaysia PROGENET INNOVATIONS SDN BHD Full time**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...
-
Data Center Operation Support
2 weeks ago
Petaling Jaya, Malaysia PROGENET INNOVATIONS SDN BHD Full time**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...
-
IT Executive
2 weeks ago
Petaling Jaya, Malaysia Shopper360 Full time**Duties & Responsibilities**: - To provide first level IT Support(Helpdesk) for whole group companies. - Respond to case escalate from the Help Desk system & provide technical support - Administer Microsoft 365 (Outlook, Office, OneDrive, SharePoint, Calendar, Team, Video Conferencing) - Maintain an active directory (Create / delete user ID, grouping,...
-
IT Executive
2 weeks ago
Petaling Jaya, Malaysia Shopper360 Sdn Bhd Full timeJob Description: - To provide first level IT Support(Helpdesk) for whole group companies. - Respond to case escalate from the Help Desk system & provide technical support - Administer Microsoft 365 (Outlook, Office, OneDrive, SharePoint, Calendar, Team, Video Conferencing) - Maintain an active directory (Create / delete user ID, grouping, policy) -...
-
IT Executive
2 weeks ago
Petaling Jaya, Malaysia KL-Kepong Industrial Holdings Sdn Bhd Full timeThe role is responsible to provide support and maintenance of KLK Oleo Group IT network (LAN, WLAN, WAN) and also oversee the day-to-day network operation and continuous improvement to secure the network access. ROLE AND RESPONSIBILITIES - Support, monitor and maintain the IT network (LAN, WIFI, WAN, VPN, Firewall, Load Balancer, Router) for both local...
-
Repair Technician
1 day ago
Petaling Jaya, Malaysia Kone Full timeDid you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Why this role? KONE Malaysia is embarking upon an exciting growth phase and...
-
Digital Service Specialist
2 weeks ago
Petaling Jaya, Malaysia Kone Full time**Why this role?** The Digital Services Specialist is part of the Technical Help Desk (THD) organization. **What will you be doing?**: - Operative activities: _ - Evaluate and coordinate issues from customers, sales teams, and field operations. _ - Responsible for the digital issue resolution end-to-end processes. - Analyze any identified issues with...
-
IT SAP Lead
4 weeks ago
Subang Jaya, Malaysia Gates Corporation Full time**OVERVIEW**: The SAP APAC COE Plan-to-Produce (PTP) and Quality Management (QM) lead position will require highly qualified knowledge & experiences of designing and implementing SAP Production Planning (PP) and Quality Management (QM) processes within a global manufacturing organization. This position will work closely with the Gates GPOs (Global Process...
-
IT SAP Lead
2 weeks ago
Subang Jaya, Malaysia Gates Corporation Full time**OVERVIEW**: The SAP APAC COE Plan-to-Produce (PTP) and Quality Management (QM) lead position will require highly qualified knowledge & experiences of designing and implementing SAP Production Planning (PP) and Quality Management (QM) processes within a global manufacturing organization. This position will work closely with the Gates GPOs (Global Process...
-
IT SAP Lead
1 day ago
Subang Jaya, Malaysia Gates Corporation Full time**OVERVIEW**: The SAP APAC COE Plan-to-Produce (PTP) and Quality Management (QM) lead position will require highly qualified knowledge & experiences of designing and implementing SAP Production Planning (PP) and Quality Management (QM) processes within a global manufacturing organization. This position will work closely with the Gates GPOs (Global Process...