Strategic Business Development Manager for Global Food Industry

17 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia Findicia Full time

Findicia is a rapidly growing company with headquarters in Singapore and the United States, expanding operations in the APAC & US region. Our mission is to lead digital transformation in the Food and Beverage industry by offering a comprehensive Customer Retention Platform for Restaurants worldwide.

We prioritize restaurants, embedding their feedback into our company culture and product design. This approach has created a solution that meets the needs of the F&B industry. We're trusted by over 2000 restaurants globally.

About this role:

We seek an experienced Sales Development Manager (SDM) to lead and manage a team of Sales Development Representatives (SDRs) across the APAC & US region. The SDM will focus on outbound lead generation in SaaS companies, aiming to onboard new merchants. Responsibilities include driving sales targets, optimizing outreach strategies, and ensuring high efficiency and effectiveness.

Key Responsibilities:

  • Oversee daily management of the SDR team, ensuring high-quality lead sourcing and outreach across APAC & the US.
  • Develop strategies to improve market penetration and merchant outreach coverage.
  • Lead the team by setting sales targets, monitoring performance, and providing guidance on best practices for outreach and cold calling.
  • Contribute by demonstrating sales techniques, creating personalized outreach templates, and optimizing workflows for better lead conversion.
  • Manage a large pipeline of leads, focusing on achieving both efficiency and effectiveness in lead generation.
  • Adopt a customer-centric approach, ensuring outreach strategies align with potential merchants' needs.
  • Drive team culture, ensuring high energy, adaptability, and a focus on results.

Requirements:

  • 3+ years of relevant sales experience, preferably in a SaaS environment, with a proven track record of managing sales teams or achieving high individual quotas.
  • Ability to build strong relationships with clients and team members.
  • Demonstrated experience in outbound sales, including cold calling and personalized outreach.
  • Strong leadership skills with the ability to coach and mentor a team.
  • Excellent communication skills, both verbal and written.
  • Self-motivated and comfortable working independently, as well as managing a remote team.
  • Fluent in English; additional language skills from APAC/US markets are a plus.

We offer a competitive salary: $120,000 - $180,000 per year, private medical insurance, paid time off, flexible working culture, opportunities for rapid career advancement, dynamic company culture, access to the latest technology and tools for personal development, comprehensive onboarding program, employee recognition programs, participation in industry conferences and events, and a supportive environment that encourages innovation and creativity.



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