Partnership Support Manager

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Swivelt Pte. Ltd. Full time
Job Description

We are seeking an experienced Partnership Support Specialist to join our team at Swivelt Pte. Ltd.

Key Responsibilities
  • Manage the complete partner experience from onboarding to ongoing support, ensuring all processes are executed with efficiency and accuracy.
  • Oversee the daily tasks of onboarding IBs (Introducing Brokers), PAMMs (Percentage Allocation Management Modules), and other partners.
  • Identify and resolve inefficiencies, promote best practices, and ensure all internal processes are adhered to while maintaining direct and prompt communication with partners.
  • Collaborate with the commercial, marketing, and compliance teams to provide partners with necessary materials and ensure they are compliant with regulations.
About the Role

This mid-level role will focus on overseeing the complete partner experience, ensuring that all processes are executed with efficiency, accuracy, and in alignment with company policies and regulatory requirements.

The ideal candidate will have a proven track record of managing complex cases involving compliance risks or unique challenges.

You will play a leadership role in promoting best practices, identifying and resolving inefficiencies, and ensuring all internal processes are adhered to while maintaining direct and prompt communication with partners.



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