Sales Relationship Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Lenovo Full time

As an Account Manager at Lenovo, you will play a key role in driving customer satisfaction and retention by building and maintaining strong relationships with public & private educational institutions.

About the Job
  1. Manage and grow existing relationships with clients to identify opportunities for upselling and cross-selling additional products or services.
  2. Oversee the deployment of our products and services within client organizations, ensuring successful implementation and adoption.
  3. Develop strategic plans to achieve account objectives and portray as IT advisory to customers.
  4. Collaborate with internal teams to ensure alignment and successful project execution.
  5. Prepare and present reports on client progress, satisfaction, and potential areas for growth to internal stakeholders.
Requirements
  • Bachelor's degree in IT, Business Administration, Marketing, or a related field.
  • Minimum 3-5 years of experience in account management, sales, or client services, preferably within education sector.
  • Strong knowledge of the public & private education ecosystem, including current trends, challenges, and regulatory requirements.
  • Excellent communication, negotiation, and interpersonal skills.

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