Customer Engagement Manager

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Unilever Full time

About the Role

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We are seeking a skilled Customer Engagement Manager to join our team. As a Customer Engagement Manager, you will be responsible for implementing the customer business plan, working closely with customers to achieve sales growth, market share, and debtor days for Unilever categories.

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You will collaborate with cross-functional teams, including category, marketing, and brand teams, to develop and optimize promotional plans. Your key responsibilities will include building strong business relationships, managing the store ordering process, and ensuring high-quality in-store presence of our brands.

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You will negotiate promotional plans, manage customer investments, and monitor customer performance to drive business results. To succeed in this role, you must have a strong understanding of the FMCG industry, excellent communication and negotiation skills, and a proven track record of delivering results.



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