Customer Engagement Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Ninja Van Full time

Ninja Van is a fast-paced and dynamic logistics company that is constantly innovating and improving our services. We are seeking a Customer Engagement Specialist to join our team and help us deliver exceptional customer experiences.

Main Responsibilities

In this role, you will be responsible for:

  • Scouting for potential shippers and business opportunities within assigned areas.
  • Implementing referral incentive programs to encourage customer referrals.
  • Monitoring store performance against sales targets and KPIs.
  • Ensuring smooth day-to-day operations across all assigned stores.


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