Operations Improvement Consultant

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full time

About this role:

  • We are seeking an experienced Business Analyst to join our Change Management team.
  • The successful candidate will work collaboratively with delivery partners and subject matter experts to gather, translate and clarify requirements, and define design options.
  • You will support Software Delivery and IT Operations by translating business requirements and designs into detailed functional requirements and designs, often representing the voice of the customer and business in these discussions.

What You'll Do:

  • You will define requirements management processes and designs detailed business solutions and structures based on business requirements.
  • You will identify areas of impact on the target operating model and design activities to mitigate impact.
  • You will manage requirements traceability through design and delivery.
  • You will utilise financial skills to develop a high level business case, considering investment and high level benefits.
Requirements
  • Strong business knowledge and sound business sense.
  • Able to shape business requirements and solution designs.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.


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