Restaurant Partnership Specialist
5 days ago
We are a leading superapp in Southeast Asia, offering a range of services that enable users to get their favorite meals delivered, manage their finances, and navigate the city hassle-free.
Job DescriptionThis role involves managing a portfolio of key restaurants, identifying business opportunities, and developing strategies to drive growth. The ideal candidate will have experience in the F&B industry, excellent communication skills, and the ability to provide comprehensive solutions for customers.
You will work closely with merchants to understand their needs, identify areas for improvement, and develop plans to increase revenues. You will also analyze data to make informed decisions and drive operational excellence.
We offer a range of benefits, including comprehensive medical insurance, term life insurance, and flexible working arrangements. We are committed to creating an inclusive and equitable workplace that enables diverse employees to grow and perform at their best.
Key Responsibilities- Manage a portfolio of key accounts with a focus on building lasting relationships and increasing profitability.
- Liaise with merchants for merchant-funded promo programs, merchant commission schemes, new products/features.
- Identify bottlenecks and potential issues related to merchant operations and the content management process, and provide solutions to these issues.
- Evaluate strategic and partnership opportunities, performing a broad range of quantitative and qualitative analyses.
- Analyze data and develop plans to increase revenues/profitability for your portfolio and make decisions that build operational performance for your accounts.
- Drive growth of key accounts, measured by deliveries and GMV.
- Work across functions to tailor merchant-specific needs (e.g., customized reporting, marketing support, integrations) and deliver business improvement projects to create value for both merchants and GrabFood.
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