Key Account Relationship Manager

1 day ago


Ipoh, Perak, Malaysia Grab Full time
Unlock Business Growth as a Key Account Executive at Grab

Join Grab, Southeast Asia's leading superapp, and elevate your career as a Key Account Executive. This role offers a unique opportunity to build lasting relationships with key restaurants and drive revenue growth for GrabFood.

About the Team:

GrabFood is the fastest-growing startup within Grab, rapidly expanding its presence in the region's food delivery market. As a Key Account Executive, you will be part of a dynamic team dedicated to conquering this trillion-dollar market.

The Role:

  • Manage a portfolio of key accounts to increase profitability and revenue.
  • Liaise with merchants to develop strategic partnerships, execute promotions, and introduce new products/features.
  • Identify operational bottlenecks and implement solutions to optimize merchant performance.
  • Analyze data to inform business decisions and develop strategies to increase revenue and operational efficiency.
  • Drive growth by measuring key account performance metrics, such as deliveries and gross merchandise value (GMV).
  • Collaborate with cross-functional teams to deliver customized solutions and support to merchants.
  • Prioritize operational excellence through close collaboration with merchants and operations teams.

Qualifications and Skills:

To succeed as a Key Account Executive, you should possess:

  • A recognized Bachelor's Degree in any field or a Diploma in Business/Management or equivalent.
  • At least 1 year of experience in account management, sales, business development, partnerships, or a similar role.
  • Experience in the F&B industry, preferably with knowledge of the Grab ecosystem.
  • Excellent communication and problem-solving skills to engage with prospects and provide tailored solutions.
  • Ability to integrate business strategy, finance, and legal concepts to lead complex deals and collaborate across internal and external organizations.

Benefits and Perks:

As a valued member of our team, you can enjoy a range of benefits and perks that support your well-being and personal goals:

  • We prioritize your health and safety with comprehensive medical insurance and term life insurance.
  • Explore flexible work arrangements, including differentiated hours, to balance your personal commitments and professional demands.
  • Celebrate milestones and give back to your community with parental leave, birthday leave, and LASA volunteering leave.
  • Access confidential support programs to navigate life's challenges and grow professionally.

Diversity and Inclusion:

We believe in creating an inclusive workplace where diverse perspectives thrive. We welcome candidates from all backgrounds and are committed to equal opportunities for everyone.



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