Service Billing Operations Specialist

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Boston Scientific Gruppe Full time

About the Role

As a Service Billing Analyst at Boston Scientific Gruppe, you will play a crucial part in our mission to advance science for life. We are committed to solving the challenges that matter most – united by a deep caring for human life.

This role requires a diploma or degree holder with at least 5 years of relevant experience. You should have experience in order processing and contract management administration, preferably with proficiency in SAP Order Processing. Fluency in written and spoken English is essential, as well as good communication skills, customer-oriented, independent, and self-motivated.

Your Key Responsibilities

  • Administer service contract opportunities and collaborate with the sales team to increase local contract adoption.
  • Manage contract warranties and service contracts in our Service Management System.
  • Analyze and report warranty conversion rates and contract renewal rates to CETS and the business team.
  • Engage with the business team on opportunities for warranty conversion and contract renewal.
  • Support processing of service contracts and billable services.


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