Home Furnishing Business Leader

2 days ago


Johor Bahru, Johor, Malaysia IKEA Full time
About Us

We are a leading home furnishings retailer with a rich history of innovation and customer satisfaction. Our mission is to provide affordable, stylish, and functional furniture solutions to customers worldwide. We are committed to creating a positive work environment that fosters collaboration, creativity, and growth.

Our Values

- Customer obsession: We put our customers at the heart of everything we do
- Innovation: We continuously seek new and better ways to serve our customers
- Collaboration: We work together as a team to achieve common goals
- Integrity: We conduct ourselves with honesty, transparency, and respect

About the Job

This role requires a strong leader with excellent communication and analytical skills. You will work closely with our store teams to develop and implement strategies that enhance sales, improve operational efficiency, and foster a positive work environment. If you are a motivated and results-driven professional with a passion for delivering exceptional customer experiences, we encourage you to apply.

Responsibilities

- Lead the sales and service teams to achieve sales targets, improve customer satisfaction, and drive business growth
- Develop and implement strategies to optimize store operations, improve inventory management, and reduce costs
- Collaborate with cross-functional teams to ensure effective communication, training, and coaching
- Analyze sales data, market trends, and customer feedback to inform business decisions

Requirements

- Minimum 5 years of experience in a fast-paced retail industry with a proven track record of sales growth and customer satisfaction
- Strong leadership and communication skills, with the ability to motivate and inspire teams
- Excellent analytical and problem-solving skills, with the ability to make informed business decisions

Benefits

- Competitive salary and bonus structure
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Opportunities for career advancement and professional growth

What We Are Looking For

We are looking for a talented Sales and Service Manager who is passionate about delivering exceptional customer experiences and driving business results. If you have a strong background in retail leadership, excellent communication skills, and a track record of success, we encourage you to apply.

Main Responsibilities

- Lead the sales and service teams to achieve sales targets, improve customer satisfaction, and drive business growth
- Develop and implement strategies to optimize store operations, improve inventory management, and reduce costs
- Collaborate with cross-functional teams to ensure effective communication, training, and coaching

Requirements

- Minimum 5 years of experience in a fast-paced retail industry with a proven track record of sales growth and customer satisfaction
- Strong leadership and communication skills, with the ability to motivate and inspire teams

Benefits

- Competitive salary and bonus structure
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off

About Our Company Culture

We are a collaborative and supportive work environment that fosters open communication, teamwork, and growth. Our company values include customer obsession, innovation, collaboration, and integrity. We believe in providing opportunities for career advancement and professional growth, and we offer a comprehensive benefits package to support the well-being of our employees.

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