Medical Devices Trainer

4 days ago


Shah Alam, Selangor, Malaysia IDS Medical Systems (idsMED) Full time

Product Knowledge & Customer Support

Clinical Specialists at IDS Medical Systems (idsMED) play a vital role in ensuring our customers fully leverage our ultrasound products' capabilities. They possess deep product knowledge and excel at communicating it to diverse audiences.

Main Responsibilities:

  1. Develop and deliver engaging product training sessions and demos.
  2. Attend and contribute to industry events, conferences, and workshops featuring our ultrasound products.
  3. Respond promptly to customer inquiries about product usage.
  4. Provide personalized support to customers, highlighting our products' features and benefits tailored to their needs.
  5. Travel to various locations within Malaysia as necessary.
  6. Be available to work occasional weekend shifts, with the possibility of replacement leave.

Qualifications & Requirements:

  1. Substantial experience in ultrasound scanning, ideally as a sonographer or within a clinical setting.
  2. Proficiency in ultrasound products or experience as a clinical applications specialist is crucial.
  3. A background in O&G, Radiology, or Cardiology departments offers added value.


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