Client Interaction Professional

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia 婵物捨 Full time

About Our Team

We're a dynamic organization committed to delivering exceptional customer support. We're seeking a dedicated individual to join our team as a Customer Service Representative. In this role, you'll engage with customers, identify and resolve issues, and collaborate with other departments to enhance service delivery.

Job Responsibilities

  1. Interact with customers through various channels.
  2. Analyze and resolve customer problems.
  3. Maintain a deep understanding of our products and services.
  4. Document customer interactions and issues.
  5. Capture customer feedback and insights to drive improvements.
  6. Collaborate with other teams to meet customer needs.

Requirements

  1. Bachelor's degree or relevant experience.
  2. Background in customer service, insurance, or a related field.
  3. Excellent communication and interpersonal skills.
  4. Strong analytical and problem-solving abilities.
  5. Friendly and approachable demeanor.
  6. Ability to thrive in a dynamic environment.


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