IT Service Operations Manager
5 days ago
We are seeking an IT Service Operations Manager to join our team at Lenovo. As a key member of our service management centre, you will be responsible for the effective day-to-day management of incident, problem, and change processes.
Main Responsibilities:- Manage incident (including major incidents), problem, and change management practices ensuring timely resolution, proper communication, and escalation.
- Minimize service downtime by proactively managing incidents, problems, and changes.
- Ensure high-quality work by applying appropriate rigor and consistency across incidents, problems, and changes.
You will also be responsible for adopting and implementing an incident, problem, and change framework based on ITIL best practice. Additionally, you will provide regular reports and analytics to identify challenges and opportunities for improvement.
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Global PPC Operations Manager
7 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the OpportunityWe are seeking a highly experienced Global PPC Operations Manager to join our marketing team at BID Operations. As a key member of our operations team, you will be responsible for managing our global pay-per-click (PPC) operations, ensuring seamless execution and optimal campaign performance.ResponsibilitiesGlobal Campaign Management:...
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Customer Service Representative
7 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob Description:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team at BID Operations Kuala Lumpur City. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and telephone.Key Responsibilities:Deliver...
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Service Delivery Expert
7 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the Company:BID Operations is a dynamic company that operates in the IT Services and IT Consulting industry. We are seeking a highly motivated Client Relationship Manager to join our team in Kuala Lumpur City.Responsibilities:Client Acquisition: Identify new business opportunities and establish relationships with potential clients.Client Retention:...
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Sales Operations Associate
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia3 days ago Be among the first 25 applicantsThe role requires a high level of attention to detail and problem-solving skills. The individual will be expected to provide efficient and proactive support to ensure smooth operations, maintain communication with internal teams, and handle...
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Client Service Advocate
7 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the RoleBID Operations is seeking a highly skilled Client Service Advocate to join our team in Kuala Lumpur, Malaysia. As a Client Service Advocate, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesProvide timely and effective support to clients via live chat, email, and telephone.Collaborate with...
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Operations Support Professional
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is seeking a highly organized and detail-oriented individual to fill the role of Sales Operations Associate.Responsibilities:The Sales Operations Associate will be responsible for managing sales-related documents, organizing leads data, and providing support to sales teams. This includes implementing checklists and standard operating...
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Business Operations Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is seeking a highly organized and detail-oriented Sales Operations Associate to join our team.Key Responsibilities:Documentation Management:Manage and organize sales-related documents, ensuring they are easily accessible and stored correctly.Implement checklists and standard operating procedures to maintain operational efficiency.Regularly...
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Client Relationship Manager
7 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob Summary:We are seeking an experienced Support Desk Professional to join our team at BID Operations Kuala Lumpur City. The successful candidate will be responsible for providing exceptional customer service to our clients across various communication channels, including live chat, email, and telephone.Key Responsibilities:Client Engagement: Engage with...
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IT Operations Manager
17 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full timeWe are seeking an experienced System Availability Engineer to join our team at Commerz Global Service Solutions.About the JobThis is a full-time position that requires the ability to work in 24/7 shifts and may involve taking on On-Call support roles. The successful candidate will be responsible for monitoring network performance, ensuring the stability of...
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Efficiency Enhancement Associate
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations is a dynamic and growing company seeking a highly organized and detail-oriented individual to fill the role of Sales Operations Associate.Job Summary:The Sales Operations Associate will play a critical role in supporting the sales team by managing sales-related documents, organizing leads data, and providing excellent customer service. This...
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Support Desk Professional
7 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the Role:BID Operations is seeking a highly motivated Customer Service Representative to join our team in Kuala Lumpur City. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients across various communication channels.Responsibilities:Client Support: Deliver outstanding customer service to...
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Senior Campaign Manager
7 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the JobBID Operations is seeking a Senior Campaign Manager to lead our campaign management efforts in Southeast Asia (SEA) and Europe. As a senior member of our marketing team, you will be responsible for developing and executing multi-channel campaigns that drive business results.ResponsibilitiesCampaign Planning: Develop and execute comprehensive...
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Service Operations Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full timeAt Trip.com Group, we are seeking an exceptional Service Operations Manager to join our team. This role will be responsible for managing 3-4 service teams and reporting to the Operation Manager on overall performance and progress.About Us:We are a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Our platforms...
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Customer Support Representative
7 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob SummaryWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team at BID Operations in Kuala Lumpur, Malaysia. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels.Main ResponsibilitiesDeliver outstanding customer service to clients...
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Client Support Coordinator
10 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, MalaysiaWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and...
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Client Support Coordinator
9 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJob Description:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and...
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Sales Enablement Coordinator
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeWe are looking for a motivated and organized individual to fill the role of Sales Operations Associate at BID Operations.Job Description:The Sales Operations Associate will be responsible for managing sales-related documents, organizing leads data, and providing support to sales teams. This includes implementing checklists and standard operating procedures,...
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IT Service Operations Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lpstech Full timeAbout UsLpstech is a leading technology company that empowers innovation and progress through Smarter Technology for All.Job DescriptionWe are seeking a highly skilled Incident, Problem and Change Lead to join our team at Lpstech. The successful candidate will be responsible for the effective day-to-day management of the Incident, Problem and Change (IPC)...
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Financial Operations Manager
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full timeA career in Treasury with AEON Credit Service (M) Berhad offers the opportunity to work on high-profile projects and contribute to the company's financial success.Job OverviewWe are seeking a skilled Senior Executive, Treasury to join our team. As a key member of our finance department, you will be responsible for managing cash flows, preparing bank...
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Senior Campaign
10 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, MalaysiaSenior Campaign & Performance ManagerBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia2 days ago Be among the first 25 applicantsKey ResponsibilitiesPaid Media & Campaign ManagementPlan, execute, and optimize PPC campaigns across Meta, Google Ads,...