Gaming Customer Support

**Who is Joy Glob?** Joy Glob is an international comprehensive game creative services provider based in KL, Malaysia. Since its inception, it has been deeply engaged in the game industry, providing integrated services such as social media marketing, ads creative, player support and localization for global game products. **What is the role?** As a Gaming...

Are you an operational strategist, architect, people leader, and delivery manager who enjoys driving business operations to peak optimisation and efficiency? Have you been looking far and wide to quench your desire to perform and longing for a significant challenge in your career? Keep reading! ESL Gaming is on the hunt for a capable and ambitious...

Duties: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve related complaints, suggestions, and consultations. - Engage with the players to gather feedback and enhance player’s satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve issues promptly. -...

Duties: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve related complaints, suggestions, and consultations. - Engage with the players to gather feedback and enhance player’s satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve issues promptly. -...

Duties: - Respond to players' in-game inquiries and provide solutions to issues. - Handle and resolve related complaints, suggestions, and consultations. - Engage with the players to gather feedback and enhance player’s satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve issues promptly. -...

**Who is Joy Glob?** Joy Glob is an international comprehensive game creative services provider based in KL, Malaysia. Since its inception, it has been deeply engaged in the game industry, providing integrated services such as social media marketing, ads creative, player support and localization for global game products. **What is the role?** As a...

A leading BPO in KL is hiring! Job Title - **Customer Service Gaming (Local English)** Location - KL CENTRAL. Salary - RM3800 + KPI Allowance max up to Rm400 + Night Shift Allowance Rm300 **Criteria**: - Request to check have their User ID to check their adventure rank level **Essential Functions/Core Responsibilities**: - Ensure service delivered to...

Responsibilities: 1. Respond promptly and professionally to players' inquiries and provide accurate information regarding game features, gameplay, and technical issues. 2. Assist players in troubleshooting and resolving game-related problems, including gameplay difficulties, account issues, and payment inquiries. 3. Provide guidance and support to players...

Job Overview:We are seeking an experienced Game Industry Professional to join our team at PEOPLE PROFILERS. As a Game Industry Professional, you will be responsible for providing exceptional customer support and technical issue resolution related to video games, mobile apps, and computer systems.Your key responsibilities will include:Providing timely and...

We are seeking an experienced professional to join our team as a Support Professional - Gaming Community at TP, a global digital business services company.About the RoleThe successful candidate will provide high-quality support to Creators in a gaming and user-generated content (UGC) ecosystem.Key AccountabilitiesRespond promptly to inquiries from Creators,...

**Position: Mandarin Speaking Customer Service (Gaming Project)** **Client Background: MNC** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000 - 4,400 - KPI Allowance - Night Shift Allowance - Bonus **Responsibilities**: - Respond to players' in-game inquiries and provide solutions to issues. - Handle...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Computer Computer Games Computer Software Customer Service Microsoft Office Multitasking english Korean Language COMPUTER SKILL...

**Role**:Manager -Customer Service **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: ABAP Computer Computer Games Customer Service Digital Marketing Digital marketing (pull/push) Microsoft Office Vietnamese gaming...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Contract To Hire) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Computer Computer Games Computer Software Digital Marketing Microsoft Office english Indonesian Must be fluent in speaking...

Job ResponsibilityGame Development & ProgrammingWrite clean, efficient, and optimized code in Unity (C#) or Unreal Engine (C++).Integrate interactive hardware into gameplay.Work on multiplayer game mechanics for real-world competitive and cooperative play.Optimize games for smooth performance across different hardware setups.Gameplay Mechanics & System...

Job title - Customer Service Gaming (Mandarin + English) Location - KL, Central. - Request to check have their User ID to check their adventure rank level Essential Functions/Core Responsibilities: - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding,...

Job OverviewThis role is perfect for someone who enjoys problem-solving and has excellent communication skills. As a Support Specialist, you will be working with customers to resolve technical issues and improve their overall experience.**Key Responsibilities**We require our support specialist to handle multiple tasks simultaneously, including chatting with...

Job Description:**Overview of the Role**Our ideal candidate will be a skilled support specialist responsible for providing top-notch customer service and technical issue resolution via various online platforms.**Key Responsibilities**We are looking for someone who can handle multiple concurrent chat and email interactions while addressing frequent start and...

Direct message the job poster from Electronic Arts (EA)Electronic Arts Inc. is a global leader in interactive entertainment. We develop and deliver games, content and online services across platforms. We have a broad portfolio of brands that span the most popular genres.We exist to Inspire the World to Play. We create extraordinary new game experiences for...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:IT-Software / Software Services **Work Mode**:Hybrid **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Computer Computer Games Customer Service Microsoft Office Customer oriented gaming - 2 years in Customer Service...